The New Desktop App

The New Desktop App

dan
Roadie

UPDATE - April 16th, 2021

Hey folks,

 

We've tried to cover most of the frequently asked questions concerning the new update in this Spotify Answer - Make sure to check it out!

 

We'll continue to go through all your posts in this blog, so if you have any other questions besides the ones in the FAQ, feel free to add them in a comment below.

 

Thanks,

The Community Moderator Team

 

UPDATE - April 8th, 2021

Hi Everyone,

Yesterday we published a blog post on our engineering blog which goes into more details on the new UI, the reasons behind it and the process of building it.  If you'd like to read a few more details like that you can check it out here.

I'd also like to mention a few things coming in upcoming versions of Desktop

  • We're working on bringing back a list-like Discography view, something many of you have mentioned missing in the new UI.  We expect this to land in an upcoming release, so do watch this space and make sure you remain fully updated.
  • "Discovered On" playlists for artists will be back in an upcoming release.
  • We're working on bringing to Desktop the ability (like in our mobile apps) to see all the saved songs by a particular artist from within the artist page itself.  Again this will be arriving in an upcoming Desktop release.

Thanks,
Dan

 

ORIGINAL POST -----

 

Hi everyone

Dan here from the Desktop team again. I wanted to make another post to once again thank you all for your continued feedback, and also give a little more detail about what we’re doing from here on in.

 

In short, the new user interface is the future of the Spotify Desktop client, and over the coming weeks we’ll roll out the new UI to all Desktop users. Many of you will have noticed already, but we’ve based the new experience on the more modern and scalable Web Player codebase, and in doing so made both versions more aligned and easier to use than ever before.

Why are we making this change?

We believe in the future of the Desktop platform and want to make sure it can still serve the needs of our users now and into the future. 

The existing Desktop UI codebase became increasingly hard to maintain as time went on, and you may have noticed a growing gap between the Desktop and Mobile apps in some cases. For those of you interested in the technical details, a blog post on the engineering blog is coming soon. The short story, however, is that our desire to continue pushing Desktop forward and bringing new features to it became incompatible with the reality of maintaining the legacy experience.

 

Meanwhile, we had a Web Player serving similar user needs, but built in a much more modern and scalable way — with a more cohesive Spotify “look & feel”. We therefore resolved to use the Web Player UI code as the basis for both Web and Desktop in the future, and have been spending quite some bringing the Desktop-class features that you’ve come to expect to this shared platform. You’ve had a sneak peek of this as we’ve been testing and building things out, so once again I’d like to thank you for both being a part of it and giving great feedback on this thread that has definitely helped us improve.

Benefits of this approach

Firstly, I’d like to say that this really is a new beginning for the Desktop app. Long-term Desktop users will start to notice more rapid iteration on the app than they’ve seen in the past.

 

I’d like to call out some of the things in the new Desktop, and also give you a little taste of what’s to come.

 

Design - We’ve focused on consistency, are using more color to enhance the experience where appropriate, and are making better use of cover art and album images in the app. We're also better aligned to other platforms, put an increased focus on accessibility, interactions and animations, and have tightened up our design language, so it’s more in line with what users have come to expect from Spotify.

 

Functionality - We’ve brought the functionality that users expect from Desktop, like sorting/filtering, drag & drop, and advanced settings and options, whilst improving areas like playlist creation and curation, profile pages, and more. In many cases these improvements have landed in the Web Player, so the work here has benefited our combined users on both platforms.

Tip! You’ll also find new keyboard shortcuts for many tasks (press ctrl+? to see them) which makes certain actions much faster and easier for any user.

We are also aware that there are a few aspects raised in the community that haven't been fully addressed as part of this update, but items like the Search Bar and discography on artist pages have ultimately been brought closer in line with other Spotify applications. That said, we will continue to iterate on the experience across both platforms moving forward.

 

The future of Desktop

As mentioned above, this change to the Desktop UI gives us the ability to move faster in bringing you new improvements, features and functionality — so you can expect to see continued improvements to the client in the weeks and months to come.

 

Once again, I’d like to thank you all for helping us shape the Desktop App over the past year on behalf of everyone here at Spotify, and please do continue to post your feedback and use our Ideas section here in the Community to tell us what you’d like to see and why.


Thanks again,

Dan

1,860 Comments
mnemonix
Casual Listener

1500 comments and no evidence Spotify is really listening.

 

I'll say one word... Emusic.

 

This is what happens to a music platform that loses sight of its primary purpose, coupled with a complete redesign of a once decent interface that everyone liked, resulting in poor performance, loss of core functionality and general unusability. It was the beginning of the end followed by the loss of large amounts of content.

 

I was a loyal customer for over 10 years but left as a result. It's taken less than 1 year for Spotify to pull this stunt.

 

Spotify needs to decide if it's a serious music platform for its paying customers or a lightweight internet radio station and social hub for people who neither care nor are prepared to pay for it. If its the latter, I'm off.

pnr8555
Regular
@mnemonix,

I totally agreed with you, it might be the beginning of the end. So many
happenings with Spotify in the recent months, from what happened in last
March with the Kakao M rights dispute that locked away 60% of K-pop for
almost two weeks, and now I can see that this UI destruction can be the
beginning of something as well. If Spotify don't want to see that
catastrophic stuffs again, they need to give customers an option.
geekdan
Newbie

One things for certain,

 

The whole tribes agile model of development that used to get sprouted all the time just lost a whole lot of credibility. Like I said before, you've let the designers run wild in an echo chamber and forgotten the actual market segment using the desktop app.

 

Might be painful for me, but I'm looking at how I can pull my play lists and consider some alternatives. At least the rest of the family isn't as invested as much as I was...

acidjunkie
Regular

After 10 years of subscription, finally time to look to alternatives. This new UI is hot garbage. 

shelaffs
Gig Goer

Mac OS 11.3.1, Spotify version 1.1.59.712.g54f36e5d-a

  • Artist Column
    Stating what should be obvious here, the artists really need to be in a separate column. I sort a master playlist for new music into sub-playlists alphabetically by artist and it's now dizzying trying to find the artist names in between track names.

  • Play Queue Order on Sorted Playlist
    Sorting a playlist by duration and then playing doesn't actually play the songs in order. If multiple songs have the same timestamp, they might play in a different order from what's displayed on the playlist. The sorted playlist order and play queue should be the same. 

  • Moving Multiple Tracks Between Playlists
    I often move groups of songs between playlists for organizational purposes. It's now a pain to do because selected songs are de-selected automatically after dragging to the new playlist. Now I have to select that group of songs again (rather than just remaining selected) to delete them. 

  • Deleting Multiple Tracks
    I now get a warning prompt when attempting to delete multiple tracks using the delete key on my keyboard. This is unnecessary after the first time per session (not to mention unnecessary as long as the undo command still works), but also the prompt does not respond to the "enter" key for the selected button. So even if I use the delete key to remove tracks, I then have to move back to my trackpad to select the button, when the enter key should work just as well. 

  • Artist Page List View Selection
    On an artist page, I appreciate a list view being brought back, but when I discover a new artist I like to add their entire discography to a playlist to listen to. I used to be able to view their entire discography on the artist page, select all tracks using ctrl/cmd+a and drag to a playlist. Cmd+a now just selects the visible album and I have to drag each album to a playlist individually, making the key command almost useless.

There's definitely more, but these are the most glaring to me as a playlist curator and creator. 

baoutch
Casual Listener

A month, hundreds of angry messages, still nothing from Spotify.

 

Good job guys, you're obviously just as good at communication than at making apps...

 

Spicetify is not working anymore and stays on this **bleep**ed up UI. Guess you blocked it. I'm so angry...

 

Scr.ew you

Getatme3994
Visitor

If you don't like this update, just use the web version (https://open.spotify.com/) instead of native desktop app.  They are no different now and seeing multiple users delete the native app is not something that Spotify probably wants to see from a metrics perspective.

mnemonix
Casual Listener

I think that's exactly what Spotify want...  they cut their development costs and will eventually abandon the desktop app, getting everyone using the dumbed down web interface with even more social media integration and data harvesting opportunity.

 

This is clearly not a direction of travel embarked on to satisfy their serious music users.

i4-jela8_fyah
Newbie

what are viable alternatives to spotify? is youtube music one of them? i always felt that the desktop web player was kind of dumb (why cant I change every single column width for example? this kind of functionality is in pretty much every windows program for decades...wth? or why cant I view an artists entire catalogue in the order it was released, so I can listen to a discography in the chronological way they progressed? I literally make playlists only for the reason that I prefer to listen to artists this way))) but the new change makes it unusable. I am a mega music fan. and when I check out a new artists, I wanna see the entire discography, not albums, tracks, eps, etc on separate **bleep**ing pages... why would you REMOVE functionality from the app? who designs like this? why do the biggest tech companies make the worst software?  if I find a viable alternative I'm gone, and my family plan with me.
you've literally made using the app dysfunctional to the point that I am now listening to music on youtube. way to **bleep**ing go.

nemcija
Regular

Please turn back to the previous user experience. The new one is so poor.

Or at least turn on the possibility to override it again, so that users can use the old experience. This is the way how Microsoft killed Skype! I used to love it, just as I love spotify. But this just makes me start hating it, just like Skype. A desktop application deserves a desktop user experience and not a mobile one.

slug_camargo
Music Fan

@ shelaffs


Deleting Multiple Tracks
I now get a warning prompt when attempting to delete multiple tracks using the delete key on my keyboard. This is unnecessary after the first time per session (not to mention unnecessary as long as the undo command still works), but also the prompt does not respond to the "enter" key for the selected button. So even if I use the delete key to remove tracks, I then have to move back to my trackpad to select the button, when the enter key should work just as well.


For what it's worth, you can still keyboard your way through that pop-up: press TAB twice to highlight the REMOVE button, and then press ENTER.

 

It's a pretty garbage way to do things, granted, but at this point it seems like it's either adapting or migrating to another service (those who can, of course).

applefalcon
Newbie

If it isn't broken - don't fix it.
The old Desktop and iOS UI was great, now it's terrible. 😩

AWOLtrooper
Regular

Hey your cost-cutting techniques suck.

 

Discarding a desktop app for a mobile app you can resin sucks.

 

Its regressive to the evolution of technology and outright embarrassing that no one in your corpo gives a **bleep** and are obviously so wildly disconnected from the real people who use this.

 

You guys suck.

 

You can't seriously put your head down at night and be PROUD of this garbage.

 

How pathetic.

pavowren
Casual Listener

Alternative services tried:

Deezer - no viable linux client

Tidal - web app looks fine (actually reminiscent of old Spotify) ; plug-in for LMS works; prefer Connect device support but for now, will try out the 30-day trial...

Expecting Spotify, Tidal et al. to follow Apple and Amazon with their Hi-Fi offerings, then make the final choice.

bonafide6
Newbie
  1. Hello. Previously, in the old version on a personal computer, it was possible to sort by date, as it is now, but after the update it became inconvenient to sort the music, since when you add an entire album to the playlist, it is sorted by date, but upside down. I used to add an album to the playlist and the tracks in it went in order, like the album. But now this may have disappeared. Please help.

 

mnemonix
Casual Listener

this is what your users thinkthis is what your users think

 

See that? A screen grab from this thread. This is what your users think of what you've done yet you've had absolutely nothing to say since.

TheGiantHogweed
Roadie

Every time i post my message with images, the forum seems to delete it...

If this is a feedback thread, surely there is nothing wrong with going into detail!

AxelMont
Visitor

Oh my god, they patched the workaround to get the old UI.

You guys just suck and are definitely a bunch of ***holes.

No other explanation at this point, you just don't give a f*** about the people that use this app and have been paying their subscription for years.

You wanna implement this piece of **** UI? Fine. At least let users use the backdoor to be able to use the old one.

But no, you're just silently pushing sh** down our throats harder and harder.

 

I really hope the worst for this company.

meadowcroftt
Gig Goer

I want to complain that after a set amount of time the UI resets and goes back to the "home page".  This despite the fact that I was actively editing a play list at the time.  It's like a screen saver kicks in or something.  But, as I say, I was active in the UI when it reset.  In other words, it's an opposite screen saver.  Please stop resetting the UI to the "home page".  Please leave the UI in the state I set it to.

acidjunkie
Regular

Petition to revert back to the previous UI

Labels