The New Desktop App

dan
Roadie

UPDATE - April 16th, 2021

Hey folks,

 

We've tried to cover most of the frequently asked questions concerning the new update in this Spotify Answer - Make sure to check it out!

 

We'll continue to go through all your posts in this blog, so if you have any other questions besides the ones in the FAQ, feel free to add them in a comment below.

 

Thanks,

The Community Moderator Team

 

UPDATE - April 8th, 2021

Hi Everyone,

Yesterday we published a blog post on our engineering blog which goes into more details on the new UI, the reasons behind it and the process of building it.  If you'd like to read a few more details like that you can check it out here.

I'd also like to mention a few things coming in upcoming versions of Desktop

  • We're working on bringing back a list-like Discography view, something many of you have mentioned missing in the new UI.  We expect this to land in an upcoming release, so do watch this space and make sure you remain fully updated.
  • "Discovered On" playlists for artists will be back in an upcoming release.
  • We're working on bringing to Desktop the ability (like in our mobile apps) to see all the saved songs by a particular artist from within the artist page itself.  Again this will be arriving in an upcoming Desktop release.

Thanks,
Dan

 

ORIGINAL POST -----

 

Hi everyone

Dan here from the Desktop team again. I wanted to make another post to once again thank you all for your continued feedback, and also give a little more detail about what we’re doing from here on in.

 

In short, the new user interface is the future of the Spotify Desktop client, and over the coming weeks we’ll roll out the new UI to all Desktop users. Many of you will have noticed already, but we’ve based the new experience on the more modern and scalable Web Player codebase, and in doing so made both versions more aligned and easier to use than ever before.

Why are we making this change?

We believe in the future of the Desktop platform and want to make sure it can still serve the needs of our users now and into the future. 

The existing Desktop UI codebase became increasingly hard to maintain as time went on, and you may have noticed a growing gap between the Desktop and Mobile apps in some cases. For those of you interested in the technical details, a blog post on the engineering blog is coming soon. The short story, however, is that our desire to continue pushing Desktop forward and bringing new features to it became incompatible with the reality of maintaining the legacy experience.

 

Meanwhile, we had a Web Player serving similar user needs, but built in a much more modern and scalable way — with a more cohesive Spotify “look & feel”. We therefore resolved to use the Web Player UI code as the basis for both Web and Desktop in the future, and have been spending quite some bringing the Desktop-class features that you’ve come to expect to this shared platform. You’ve had a sneak peek of this as we’ve been testing and building things out, so once again I’d like to thank you for both being a part of it and giving great feedback on this thread that has definitely helped us improve.

Benefits of this approach

Firstly, I’d like to say that this really is a new beginning for the Desktop app. Long-term Desktop users will start to notice more rapid iteration on the app than they’ve seen in the past.

 

I’d like to call out some of the things in the new Desktop, and also give you a little taste of what’s to come.

 

Design - We’ve focused on consistency, are using more color to enhance the experience where appropriate, and are making better use of cover art and album images in the app. We're also better aligned to other platforms, put an increased focus on accessibility, interactions and animations, and have tightened up our design language, so it’s more in line with what users have come to expect from Spotify.

 

Functionality - We’ve brought the functionality that users expect from Desktop, like sorting/filtering, drag & drop, and advanced settings and options, whilst improving areas like playlist creation and curation, profile pages, and more. In many cases these improvements have landed in the Web Player, so the work here has benefited our combined users on both platforms.

Tip! You’ll also find new keyboard shortcuts for many tasks (press ctrl+? to see them) which makes certain actions much faster and easier for any user.

We are also aware that there are a few aspects raised in the community that haven't been fully addressed as part of this update, but items like the Search Bar and discography on artist pages have ultimately been brought closer in line with other Spotify applications. That said, we will continue to iterate on the experience across both platforms moving forward.

 

The future of Desktop

As mentioned above, this change to the Desktop UI gives us the ability to move faster in bringing you new improvements, features and functionality — so you can expect to see continued improvements to the client in the weeks and months to come.

 

Once again, I’d like to thank you all for helping us shape the Desktop App over the past year on behalf of everyone here at Spotify, and please do continue to post your feedback and use our Ideas section here in the Community to tell us what you’d like to see and why.


Thanks again,

Dan

1,546 Comments
Dazthehammer
Visitor

How can I find the new release albums/singles that the Spotify algorithm chose not to show me now that the release dates are hidden/missing? Its impossible to discover new music for yourself or build weekly/monthly playlists without a release date, Spotify used to show the exact date a song or album was released now it only shows the year, is that an upgrade? If I decide to make a specific new release playlist on Spotify now I have to spend 5 minutes googling each song or album to see when it was actually released

joe19924
Visitor

Where is the Recently Played menu?!

I had nothing but praise for Spotify but this update is an absolute travesty. Product Manager for Desktop has taken a very big risk with this, and well, it hasn't paid off.

Absolutely terrible update. The worst update I've seen on a subscription service.

Please revert back - this is insane.

Dingbat1991
Visitor

Not sure if this is intentional but like others have said, for those who are interested in making large playlists, please fix / re-add the duplicate artists warning, because right now I can add songs multiple times to a single playlist without any sort of prompt.

arielfmdp
Regular

@Spokify  Thanks !

 

@ELFanatic Thanks, it works for now ! I wish they activated such a functionality from the configuration menu. It is so simple.

gcc1908
Visitor

Nice work folks, but don't make me look for how to share feedback. Do you really want me to add to this blog post? Shouldn't there be a way to add feedback from inside the app?!

 

Here are a few points

> Please put a link to Albums in the menu at left. I don't like having to take 2 steps to get back to my Albums

> Please allow me to like something by clicking on the release icon (as before)

> Please put the date of the release back in the album view (as before)

 

Blah50
Visitor

Without going through this whole thread, I'm just going to echo some of the terrible usability changes introduced with this update. But I really want to push forward with my primary concern - the removal of a quick link to 'Made for You'. in the left sidebar.

 

The whole point of Spotify for me is that over the years, it has learned my tastes, and gives me high quality random mixes. Pretty much all I listen to on a daily basis are the Daily Mixes, Discover Weekly, Genre Mixes, etc. Having to search for daily mix, or having to find this amongst a big flat list of tiles is just awfully inefficient design.

 

Please, PLEASE put a quick link to made for you in the sidebar.

fabiobaini
Newbie

Hey guys... I've been digging for a long time... what am i digging? A huge pile of C.R.A.P.
They said under it I can find a really nice desktop app... but so far... nothing!

yuryzholobov
Music Fan

The performance of new app is terrible. Even when it's on background not playing it consumes 50% CPU. If I go and try to scroll some playlist UI it starts eating 75% CPU and the scrolling stutters! It's same on Windows and Mac versions.

 

This is unacceptable for a music playing app. Since it's supposed to be always there playing in background it must not consume any CPU for UI while in background. Frankly, this is just ridiculous. I cannot keep using the app since it eats my battery and makes my working computer sluggish while using other apps for work! Just because of this performance regression I'm considering switching to another music service.

smarsvelous
Newbie

What was wrong with the neat, condensed previous version of the desktop app? Now it's hideous and inconvenient to use. Artist names under the song title is an awful change, and what's up with all the empty space? It's cluttered in some places like the albums/artists/etc. section but completely barren in others, like playlist pages.

I understand the assumption that everyone has tar for brains now that phones are more commonly used for app usage than computers, and I know that disgustingly sterile and bland interfaces work for marketing, but this feels insulting. It's trying to fix something that was never broken to begin with. Just like Facebook, the identity of the desktop version is no more as everything just looks like a mobile app now. Make the layout a customizable thing and put in some actual effort for once.

einis
Regular

the new UI sucks ass.

bethclara
Regular

When I start the radio, there is no view of the songs...sometimes I like to save them all to a playlist. Instead I can only see them in the queue. Wondering why this was removed and would like it back!

Also, songs are going to the top of my playlists when I add them. They should be going to the bottom. Not sure if this is intentional but seems very odd if you look at designs of all previous music players...new songs go to the bottom of the playlist. Please change this back.

Overall the design looks nice, looking forward to seeing complete discographies on artist pages again though (why would you remove this??)

jdarrell
Newbie

Commenting once again to report a bug since I was added to this rollout.

 

Please add back the ability to make Spotify-created playlists public or private.  It was there before. Now it's not.

 

I consider it to be a bug because it removed the ability for us to control visibility of Spotify-created playlists (in particular those that are already public), which leaves many people's data in an inconsistent state (current state is impossible given the current functionality).

jshatan
Regular

With the new update, when I click "Share" I only get two options: "Copy Song link" or "Copy embed code" - no more Twitter, Messenger, etc. What gives?Spotify Screen Shot 2021-04-05 at 3.33.37 PM.png

arielfmdp
Regular
Yes gcc1908, of course it should ! I also wrote about that. But they aren't
listening to us, so....
aewhelan
Newbie

After using the new UI for a few weeks now, I am back to provide an update. Spotify, I am so deeply and incredibly frustrated and disappointed with this update. I've already explained some of my biggest issues in a previous post (see: page 20) and I agree with what everyone else has brought to your attention as well, so I don't feel the need to type everything out again (especially when you have not responded to the community you're supposed to be serving).

 

Someone pointed out that this update was completely internally driven and fails to meet their four metrics of success for the project. After reading every post Spotify has released about the update and reading every page of comments on this thread, it is abundantly clear that the update was for the sake of ease for the team and nothing else. No concerns have been acknowledged and the "Desktop power users" have been entirely ignored.

 

In your engineering post, you wrote: "There were risks, of course. Desktop had (and has) many more users than Web Player, and Spotify’s Desktop client is the place most of Spotify’s “power users” call home. We knew we would have a lot of work to do to bring our Web Player up to those power users’ exacting standards." Spotify, I am writing to assure you that you have not brought the web player up to our standards and there are nearly 1000 comments on this post confirming that. If most of your customers are using the Desktop, then it would make sense to give extra attention to how we use the player, but for the sake of cutting out extra work for you, you have ignored a large portion of your user base. 

 

Truly, I'm all for making your code reusable and for making the design consistent. If you could do these things while still maintaining any amount of usability for your Desktop users, I would be thrilled. Instead, you have eliminated or hidden many of the features we found helpful (or necessary) for our listening, and replaced them with data, visuals, or music that clutters our apps and gets in the way of our Spotify experience. 

 

I am truly sad and disappointed to see Spotify brushing off their Desktop users like this and prioritizing their own ease over the needs of their users. I have found a few alternative music players that I will give a try. If nothing has improved in this UI in the next 2 months, I am planning on cancelling my long-time Premium membership until changes are made. I would love to continue being a part of this community and support Spotify, but this has truly ruined my experience with the brand and product. 

 

arielfmdp
Regular

I'm totally agree with aewhelan 

 

They weren't even kind enough to put a section for feedback in the app itself.

 

They totally and utterly ignored us, the main makers of the app. And now they must avoid the exodus of many of their premium users.

Bobkatt2000
Casual Listener

@einis 

@amsle123456 

 

You can try this, linking a comment from earlier in this thread:

https://community.spotify.com/t5/Community-Blog/The-New-Desktop-App/bc-p/5187062/highlight/true#M195... 

 

It enables the old UI with the current version. It worked for me, where I was missing the Cut, Copy and Paste functions in the new UI... hopefully this helps you as well... Let's just hope they don't remove that option!

ELFanatic
Newbie

@Bobkatt  As much as this is a good workaround, I'd use this time to find a new player.  Spotify isn't going to revert this update.  It's just a matter of time before you're forced onto it.

julesmuneca
Visitor

Hi,

How can I view the "date added" on my liked songs. This was very important to me. Thanks!
Julienne

feenyx
Casual Listener

@katspurr  

Thanks for the workaround, it's made my day immeasurably better.

 

Having lived with the redesign for two weeks now I was at my wits end, and I'm no longer a paying customer.   

We'll see if they break the workaround down the line to ensure I'll never come back.

 

 

Dear Spotify, 

 

All the feedback you could ever want is right here in this thread.  

If you want to force a unified codebase on us, you have A LOT of work to do on the web player before it reaches parity of features and user experience with the existing desktop version.  

Forcing this clearly inferior product on us is not the right way to make this change, and any UX designer worth their salt ought to know this.

Along those lines, any product manager worth their salt would understand that mistakes were made, and not publish this drivel https://engineering.atspotify.com/2021/04/07/building-the-future-of-our-desktop-apps/ claiming they've listened to feedback.  

They clearly haven't listened to feedback, or this redesign would not, should not have gone ahead.

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