The New Desktop App

dan
Roadie

UPDATE - April 16th, 2021

Hey folks,

 

We've tried to cover most of the frequently asked questions concerning the new update in this Spotify Answer - Make sure to check it out!

 

We'll continue to go through all your posts in this blog, so if you have any other questions besides the ones in the FAQ, feel free to add them in a comment below.

 

Thanks,

The Community Moderator Team

 

UPDATE - April 8th, 2021

Hi Everyone,

Yesterday we published a blog post on our engineering blog which goes into more details on the new UI, the reasons behind it and the process of building it.  If you'd like to read a few more details like that you can check it out here.

I'd also like to mention a few things coming in upcoming versions of Desktop

  • We're working on bringing back a list-like Discography view, something many of you have mentioned missing in the new UI.  We expect this to land in an upcoming release, so do watch this space and make sure you remain fully updated.
  • "Discovered On" playlists for artists will be back in an upcoming release.
  • We're working on bringing to Desktop the ability (like in our mobile apps) to see all the saved songs by a particular artist from within the artist page itself.  Again this will be arriving in an upcoming Desktop release.

Thanks,
Dan

 

ORIGINAL POST -----

 

Hi everyone

Dan here from the Desktop team again. I wanted to make another post to once again thank you all for your continued feedback, and also give a little more detail about what we’re doing from here on in.

 

In short, the new user interface is the future of the Spotify Desktop client, and over the coming weeks we’ll roll out the new UI to all Desktop users. Many of you will have noticed already, but we’ve based the new experience on the more modern and scalable Web Player codebase, and in doing so made both versions more aligned and easier to use than ever before.

Why are we making this change?

We believe in the future of the Desktop platform and want to make sure it can still serve the needs of our users now and into the future. 

The existing Desktop UI codebase became increasingly hard to maintain as time went on, and you may have noticed a growing gap between the Desktop and Mobile apps in some cases. For those of you interested in the technical details, a blog post on the engineering blog is coming soon. The short story, however, is that our desire to continue pushing Desktop forward and bringing new features to it became incompatible with the reality of maintaining the legacy experience.

 

Meanwhile, we had a Web Player serving similar user needs, but built in a much more modern and scalable way — with a more cohesive Spotify “look & feel”. We therefore resolved to use the Web Player UI code as the basis for both Web and Desktop in the future, and have been spending quite some bringing the Desktop-class features that you’ve come to expect to this shared platform. You’ve had a sneak peek of this as we’ve been testing and building things out, so once again I’d like to thank you for both being a part of it and giving great feedback on this thread that has definitely helped us improve.

Benefits of this approach

Firstly, I’d like to say that this really is a new beginning for the Desktop app. Long-term Desktop users will start to notice more rapid iteration on the app than they’ve seen in the past.

 

I’d like to call out some of the things in the new Desktop, and also give you a little taste of what’s to come.

 

Design - We’ve focused on consistency, are using more color to enhance the experience where appropriate, and are making better use of cover art and album images in the app. We're also better aligned to other platforms, put an increased focus on accessibility, interactions and animations, and have tightened up our design language, so it’s more in line with what users have come to expect from Spotify.

 

Functionality - We’ve brought the functionality that users expect from Desktop, like sorting/filtering, drag & drop, and advanced settings and options, whilst improving areas like playlist creation and curation, profile pages, and more. In many cases these improvements have landed in the Web Player, so the work here has benefited our combined users on both platforms.

Tip! You’ll also find new keyboard shortcuts for many tasks (press ctrl+? to see them) which makes certain actions much faster and easier for any user.

We are also aware that there are a few aspects raised in the community that haven't been fully addressed as part of this update, but items like the Search Bar and discography on artist pages have ultimately been brought closer in line with other Spotify applications. That said, we will continue to iterate on the experience across both platforms moving forward.

 

The future of Desktop

As mentioned above, this change to the Desktop UI gives us the ability to move faster in bringing you new improvements, features and functionality — so you can expect to see continued improvements to the client in the weeks and months to come.

 

Once again, I’d like to thank you all for helping us shape the Desktop App over the past year on behalf of everyone here at Spotify, and please do continue to post your feedback and use our Ideas section here in the Community to tell us what you’d like to see and why.


Thanks again,

Dan

1,511 Comments
avadif
Visitor

good god, please bring back the artist column. i can't believe even one person thought this was a good idea. it's absolutely essential to anything i do on spotify and i'm pretty annoyed every time i use the app now

mparisi92
Visitor

@Katspurr

Thanks for that.  Fixed my UI.  Once my subscription is up and I find someone else with similar features I'm still changing though.  A company that doesn't listen to it's customers is a company that doesn't deserve money.

thecarnival
Visitor

Yeesh, this is a bad update, I've spoken to at least 5 friends and we all hate it.

I've never considered leaving Spotify before but this might be bad enough to justify it.

AxelMont
Visitor

I want to see which albums are singles and which ones are LPs on the artist page without going back and forth clicking every single album, is that so hard?

Sheesh, every day I keep using this app I realize more and more ways in which this update is a complete failure.

To be honest, I'd never thought I would have to reconsider my premium subscription for such an unnecessary screw-up.

9yqmp8k12ttus7q
Newbie

there are so many problems with this. you have removed almost everything that makes the desktop app special.

 

- you can no longer copy/cut and paste songs within or between playlists??? are you kidding??? 

- when i follow new people, it no longer shows me what they are listening to (people i know to have their listening activity public) -- all i can see in the friend bar is a prompt to connect to facebook. 

- about artist section no longer shows playlists that the artist is featured on. it snows spotify official playlists, but not random users. this was a good way to find random users with good playlists. 

- ordering songs by artist is annoying, and in many cases i have been able to order by date added-oldest to newest but not newest to oldest -- this was a good way to see if playlists have been updated (particularly huge playlists that take ages to scroll down)

- why do you feel the need to increase the size of the text with every update? it's getting ridiculous

 

there are many more finnicky things i could mention but i'm fed up

sarakham
Casual Listener

I looked for this specifically for a place where I could share my feedback with Spotify on the new UI. I like the cleaned up share & playlist options, but search is fundamentally broken now. It's not just mildly worse; it's borderline unusable:

1) Finding a song is now incredibly difficult (I had to result to Google today to find what I was looking for, THEN search in Spotify, whereas it always worked before)

2) You can't really navigate an artist's discography anymore. Dates are de-emphasized, and you have to click into every. single. album. Especially in this day and age of digital streaming, most people will remember a song more than what album it was in. Why make people search album by album??

3) The card-based UI is MUCH harder to navigate than the previous list-based UI. I don't think this a matter of familiarity. Take "Recent searches" as an example. They just blend into a sea of other cards for "Your top genres" (who cares about this?) and "Browse all" (again, who cares?). Because they're now cards, there isn't much room and the names get truncated, dates aren't even displayed, etc. It's like Spotify expects people to navigate primarily based off the thumbnail and the name/details secondarily. Odd and dysfunctional.


So two notable good things came from this update (cleaner share & playlist options) but did this really have to come at the expense of so much core, critical functionality?

Kriisi
Newbie

I do understand that mobile is so big that it’s more effective to streamline every platform version with mobile UI, but the problem is that none of the mobile versions of Spotify have really been suitable for much else than just listening to playlists you had used the desktop version to create and maintain. Now it’s a bit like... well, imagine being forced to use a Mac with only an iOS user interface or Windows with just the Metro UI. Horrible.

So, fine, streamline with mobile, but make the mobile have the same functions as the desktop version, not vice versa.

MattSuda
Rock Star 24
Rock Star 24

Hey everyone,

 

There is a new FAQ article that answers some questions from the comments here

 

Check it out: FAQ: The New Spotify App for PC and Mac

 

Note: I do not work at Spotify. I am a user that volunteers my time in the community to help other users. I have added this to clear up the confusion. 

tpmullens
Casual Listener

There is so much wrong with this redesign, but the biggest issue in my eyes is that it now takes many clicks to get to pages that used to be so simple to access.

 

Also why do I now have to click onto a Search page instead of there always being a search bar present? Why are artist bios and offers now at the very bottom of their page? It's almost as if Spotify is trying to make it hard to discover new artists/music.

 

Overall, I feel like the design also made everything huge for no reason!

Other_Self
Newbie

>FAQ for new app

Imagine making the app so user unfriendly and unintuitive that you have to roll out a FAQ page for it. What a joke.

Other_Self
Newbie

Oh my, this FAQ is another big lie.

 

1) Why did the design change in the first place?

"...so we can continue providing you with the best listening experience possible, all the while expanding user accessibility and design functionality. "

Lie.

3) Where to find the Made for You section?

4) Where has my Discover Weekly gone?

You made the app so unusable so you had to make a FAQ page for it so people can go to google to find out where their personalized playlists are now. Is this a late april's fool joke?

5) Why was the Search bar moved?

"This change was made as part of our efforts to improve accessibility and functionality, so that the app is more in line with what users have come to expect from Spotify.  We've made sure that this change did not lead to an increase in the number of actions a user makes when searching as previously a click was needed to activate the search bar."

Lie.

6) How can I sort my playlists by date added from oldest to newest?

"If you have the app minimized, you can expand it until the Date Added column appears."

I have 21.5" monitor, why would i ever want to maximize the app? Good job making so much empty space that now we have to maximize the app to see something useful.

7) How to sort playlists by Artist?

"In the playlist view, clicking on Title three times will switch to sorting by Artist name."

Are you trolling us or something? 

😎Where is the Discovered On section from the Artist page?

"This feature is currently not available, however we can confirm that it will be making a comeback! "

So you've removed a feature many people used on a daily basis and promising that you some time in the future will give us back? Shameless.

9) How do you see the complete song list from albums in an Artist's Discography?

"Although this is not currently an option, we've listened to your feedback and are actively working on bringing this feature back."

Lie. This is still "under consideration" in the related thread, not to mention that nobody ever asked you to change the view of artist's page to this ugly abomination.

10) What happened to the Artist's About section?

"This section was moved to the bottom of the Artist page and can now be reached by scrolling down."

Again, who asked for this? 

11) How to get theSpotify URI?

"You can bring up the option to copy a Spotify URI by holding down the Alt button on your keyboard while accessing the Share options."

So you just removed an entry in the context menu so we now have to google how to do something that we used to do through the context menu?

12) Where can I find my Local Files?

"The tracks you've imported can now be accessed via Your Library > Local Files, right next to your Liked Songs."

And yet again, who asked for this?

13) Where is the option to show unavailable (greyed out) songs?

"Unavailable songs are now shown by default, this is why the option was removed from the setting menu."

Who asked for this?

14) Will there be an option to see and play tracks I've liked from a performer's Artist page?

"This is also a feature that was requested by many of you."

If i get it right, it's not even a feature and we were able to do so since the dinosaurs walked this unholy land. Feel free to correct me if im wrong on this.

15) Can I get the old UI back?

"The old UI will stop receiving updates, fixes and support, so it's not something that's considered."

So you've made a complete unusable app and now you're forcing everyone to use this garbage. NIcely done.

 

@Mihail

@dan 

@Spotify Engineering

 

You're a big LIARS.

rednblu
Roadie

 

Yes.  And it is very telling that there is no way to correct the misinformation in the FAQ.

 

jimverneuil
Newbie

Already posted here but forget about this one 

Why does the track have to play automatically after searching it ???!!!

 

Also and once again :

-Bring back the exact (day + month) date of release 

having just the year of the track/lp make it impossible to make weekly or monthly playlists.

(and as the the lp/singles of artist are totally disorganized now, it makes it a nightmare to get through their discography)

-Bring back the search bar on top

-Bring back the album folder on the side bar

 

Desktop app got to have more features than the mobile one  !

Thanks

 

 

ZbP
Visitor

FAQ Post is just another set of corporate’s management mockery.

I've seen this in the past. Someone comes with idea about 'unifying' codebase, which usually means: "Hey, there is this miraculous tech, which will let us create single universal app and it will run even on your tricycle." No matter that desktop is something completely different than mobile, no matter this kind of tech is usually more power hungry, but less capable than native app would be, but yeah, somebody in management decided it will be niche cost-cut.

You know what it is with being universal? It's same as with universal spanner. It can somewhat do the job, but you will for sure damage the nut with it and you will be quite happy if you won’t cut yourself by using it.
universal-spanner.png

 

I will happily repeat myself here - this update rendered very good desktop application useless and I am still scratching my head over fact, that somebody approved rolling out this half-baked but universal UX disaster into production.

paulwhittaker99
Newbie

I hope you are running around your offices like your hair is on fire because you have created an emergency situation. Did you test this with users before releasing it? What was the feedback? Believe it or not most of us use a mouse to navigate the Desktop not our flippin fingers and therein lies a world of difference. You've basically taken the best music app software out there and smashed it into bits with a hammer. I must have been with you guys from the get go but this will force me to look at other offerings, gutted.

Mikki-10
Newbie

Bring back the search bar, to always visible, else im gonna end up killing my mouse for the extra click i have to make to search!

 

9. How do you see the complete song list from albums in an Artist's Discography?

Just Why! Why remove a super feature, it is almost impossible to find a song by an artist where you do not remember the name of the song, you have to click a million times thought out the "albums", do you even use your own product, a part of accessibility is about having to click less to get the information you need, but still not getting overwhelmed by information. Now you just dont know where to click to find what you need, without having to click all albums...

Kevla
Casual Listener

The FAQ is laughable. You do not address any of the issue posed here in the feedback, you simply try and justify your changes which are not improvements!

Bun-Bun
Music Fan

Stop posting about why you made changes, we don't care. 

 

We want to know how you are going to do to fix it. It is very condescending and arrogant to release an faq saying why you did it and ignoring the 1000s of people asking for it to be changed. 

 

And stop rolling it out to new people until it is fixed. All you're doing is pissing as off.

 

 

electricwizard
Casual Listener

New UI is complete garbage and obviously the vast majority of people here agree. Too bad Spotify doesn't care or listen to paying customers who use their desktop app.

jimverneuil
Newbie

Also also also ... why do the main window goes automatically back on top each time we switch to another frame ???

It's more than annoying to have to scroll down again to find back what we were looking at !

 

Labels