The New Desktop App

The New Desktop App

dan
Roadie

UPDATE - April 16th, 2021

Hey folks,

 

We've tried to cover most of the frequently asked questions concerning the new update in this Spotify Answer - Make sure to check it out!

 

We'll continue to go through all your posts in this blog, so if you have any other questions besides the ones in the FAQ, feel free to add them in a comment below.

 

Thanks,

The Community Moderator Team

 

UPDATE - April 8th, 2021

Hi Everyone,

Yesterday we published a blog post on our engineering blog which goes into more details on the new UI, the reasons behind it and the process of building it.  If you'd like to read a few more details like that you can check it out here.

I'd also like to mention a few things coming in upcoming versions of Desktop

  • We're working on bringing back a list-like Discography view, something many of you have mentioned missing in the new UI.  We expect this to land in an upcoming release, so do watch this space and make sure you remain fully updated.
  • "Discovered On" playlists for artists will be back in an upcoming release.
  • We're working on bringing to Desktop the ability (like in our mobile apps) to see all the saved songs by a particular artist from within the artist page itself.  Again this will be arriving in an upcoming Desktop release.

Thanks,
Dan

 

ORIGINAL POST -----

 

Hi everyone

Dan here from the Desktop team again. I wanted to make another post to once again thank you all for your continued feedback, and also give a little more detail about what we’re doing from here on in.

 

In short, the new user interface is the future of the Spotify Desktop client, and over the coming weeks we’ll roll out the new UI to all Desktop users. Many of you will have noticed already, but we’ve based the new experience on the more modern and scalable Web Player codebase, and in doing so made both versions more aligned and easier to use than ever before.

Why are we making this change?

We believe in the future of the Desktop platform and want to make sure it can still serve the needs of our users now and into the future. 

The existing Desktop UI codebase became increasingly hard to maintain as time went on, and you may have noticed a growing gap between the Desktop and Mobile apps in some cases. For those of you interested in the technical details, a blog post on the engineering blog is coming soon. The short story, however, is that our desire to continue pushing Desktop forward and bringing new features to it became incompatible with the reality of maintaining the legacy experience.

 

Meanwhile, we had a Web Player serving similar user needs, but built in a much more modern and scalable way — with a more cohesive Spotify “look & feel”. We therefore resolved to use the Web Player UI code as the basis for both Web and Desktop in the future, and have been spending quite some bringing the Desktop-class features that you’ve come to expect to this shared platform. You’ve had a sneak peek of this as we’ve been testing and building things out, so once again I’d like to thank you for both being a part of it and giving great feedback on this thread that has definitely helped us improve.

Benefits of this approach

Firstly, I’d like to say that this really is a new beginning for the Desktop app. Long-term Desktop users will start to notice more rapid iteration on the app than they’ve seen in the past.

 

I’d like to call out some of the things in the new Desktop, and also give you a little taste of what’s to come.

 

Design - We’ve focused on consistency, are using more color to enhance the experience where appropriate, and are making better use of cover art and album images in the app. We're also better aligned to other platforms, put an increased focus on accessibility, interactions and animations, and have tightened up our design language, so it’s more in line with what users have come to expect from Spotify.

 

Functionality - We’ve brought the functionality that users expect from Desktop, like sorting/filtering, drag & drop, and advanced settings and options, whilst improving areas like playlist creation and curation, profile pages, and more. In many cases these improvements have landed in the Web Player, so the work here has benefited our combined users on both platforms.

Tip! You’ll also find new keyboard shortcuts for many tasks (press ctrl+? to see them) which makes certain actions much faster and easier for any user.

We are also aware that there are a few aspects raised in the community that haven't been fully addressed as part of this update, but items like the Search Bar and discography on artist pages have ultimately been brought closer in line with other Spotify applications. That said, we will continue to iterate on the experience across both platforms moving forward.

 

The future of Desktop

As mentioned above, this change to the Desktop UI gives us the ability to move faster in bringing you new improvements, features and functionality — so you can expect to see continued improvements to the client in the weeks and months to come.

 

Once again, I’d like to thank you all for helping us shape the Desktop App over the past year on behalf of everyone here at Spotify, and please do continue to post your feedback and use our Ideas section here in the Community to tell us what you’d like to see and why.


Thanks again,

Dan

1,860 Comments
pavowren
Casual Listener
Common codebase, to the extent it's achievable, saves money for Spotify
since now,
perhaps they need 3 developers instead of 5 or 6. Perhaps they can use
an intern or two.
Unfortunately, we the paying customers suffer with slow performance,
bugs and
head-scratching design choices in UI.

So, what can a subscriber do?
First and obviously, we can migrate to another streaming service and we
all know who they are.
Second, if you can code yourself, write a custom app just for yourself
and friends.
Lastly, keep on bitching and moaning here and elsewhere and hope Spotify
wakes up and/or
hire a new software VP. Honestly, for me, this desktop app is usable
despite its numerous
annoyances. At least it does not crash left and right. I know, the bar
has gotten pretty low.
Kriisi
Newbie

After taking inventory of what features still exist and where in the desktop app it seems quite possible, that in addition to unifying everything as cheaply as possible, Spotify wants to more strongly steer users into using Spotify curated playlists and services instead of searching for music and building playlists on their own. It is not hard to picture various types of business deals with record labels, influencers, other affiliates etc. that benefit from Spotify manipulating its customers by discouraging any use that does not rely heavily on curated content and AI created playlists. 

I hope I am wrong and the desktop version is restored to its former glory. 

AWOLtrooper
Regular

Why are my downloads STILL attached to some random episodes folder?? Please fix this, the episodes list is stupid and pointless, we already have downloads, why do I need a second list?? You already shove my own content down my throat, what is the point of this??

 

And still not being able to view recently listened podcasts on the desktop app?

 

THEN when you FIND the podcast, WHEREVER IT IS, it doesn't remember what episode you're on, so you have to scroll, scroll, scroll to find your last place.

 

THEN when you hit play on that podcast icon ever, it only plays the latest episode.

 

THE ZUNE MEDIA PLAYER DOESNT EVEN HAVE THESE ISSUES.

 

Be ashamed of yourselves. This is such a useless UI direction you're trying to go in.

 

WHO IS THIS FOR??

jmberrueta
Newbie

I didn't see this one mentioned here...

 

I have quite a number of playlists of my own. That means that whenever I want to add a song to one of them I need to scroll and find the specific playlist I want the song to be added to. In previous versions, while the menu with my list of playlists was open I could type and filter my list based on my input.

Apparently, this is not working anymore (not sure if it is intended or not). I miss that feature so dearly!

anomaly
Regular

Not able to filter playlists by typing when adding to playlist

 

On desktop, I used to be able to right-click -> add to playlist, and then start typing to filter my playlists so that I could easily find the one I wanted to add the song to. This does not work anymore. This is an essential feature, as I have many playlists and it is difficult to simply scan through them by eye while scrolling.

alipi
Music Fan

Original issue:

https://community.spotify.com/t5/Desktop-Windows/Default-playlist-name-in-new-desktop-UI/m-p/5200202...

 

Plan

Premium

Country

Sweden

Operating System

Windows 10

 

My Question or Issue

With the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playlist name is set to the "Album" name. The old UI set it to "Artist - Album" which made a lot more sense. Now for each playlist I have to manually edit and type in the artist, which is really annoying.

 

As a side note  this behavior on mobile is even worse, the playlist name defaults to "playlist #xyz". It would be great if this was also fixed. See https://community.spotify.com/t5/Android/Default-Playlist-Name/m-p/4380353#M126474

alipi
Music Fan

Original issue:

https://community.spotify.com/t5/Desktop-Windows/Your-Library-Improve-performance-when-loading-playl...

 

Plan

Premium

Country

Sweden

 

Operating System

Windows 10

 

My Question or Issue

I realized I probably posted this issue in the wrong place as an "idea", please remove it if necessary; https://community.spotify.com/t5/Idea-Submissions/Desktop-Your-Library-Loading-playlists-freezes-the...

 

With the new desktop UI (Windows 1.1.58.820.g2ae50076-a), when "You Library" is clicked the whole UI freezes for several seconds. I probably have more playlists than many other users, but the new UI does not handle it well compared to the old UI. Since it's freezes it's not possible to go to "Podcasts" or "Artists" while the playlists are loaded (first screen of "Your Library").

 

>> We suggest that you perform a clean reinstall of the app. This will make sure there's no old cache files causing this.

 

Thanks. A clean reinstall did not fix the issue. If it was just once and cached after that then it would not be a blocking issue. It freezes the UI every time I click "Your Library".

 

Consider just adding the 12 manual step "clean reinstall" to your install/uninstall script. Asking end users to do it manually is annoying.

tmolvik
Newbie

I'm sorry but the new interface is a step back in so many ways. For me the most bothersome changes I've noticed until now are the following;

 

- The search is a major step back. Yes, it's probably the same number of clicks, but for instance when searching for a song you have now option to enter the album directly. If you press the album cover it starts playing. The need to click on "see all" to get to the more traditional search view is therefore more often needed, which leads to more clicks. It should be a simple task to at least add the album in the search result, as the space is available anyway.

 

- When entering an artist page, not all available content is showing. If I i.e choose Elton John and goes to "see Discography" only the most recent albums are showing (in this case at least 10 years of albums are missing). If I know the artist I can search for it directly, but if you don't there is no way of finding this. Surely it must be a bug?

 

- "Arrows" for scrolling are missing, meaning that for bigger playlists scrolling becomes a pain in the a**, making smooth scrolling harder.

 

- Spotify added a bunch of (greyed out) songs to many of my Playlists. 

 

- New design means less info can be shown on each "page", which is a bit annyoing. You can use zoom, but this should be possible to alter in "settings". That actually goes for many of the display settings, and it should be possible to personalize much more. For some the information/colums showing are too much, for some it should be more.

 

- App is much less responsive then before. Also when returning to a playlist, before it remembered your position, but now it often just returns to the top which is very annoying. 

 

 

motionunit
Newbie

I thought I'd finally found 1 improvement as I just realised you can pin playlists on the mobile app, but they've not even added this feature to the desktop app!

 

So in summary this update is still complete**bleep**.

 

Hard to believe how this could have possibly made it through the testing phase. And that a company like this could balls it up soooo much.

 

 

pavowren
Casual Listener
These days I'm wondering about:

1) It's our nature to want to please others, so one would think that
Spotify would want to wow its paying customers with significant
improvements and nifty new features.

2) I will give them full credit for Discover-Weekly, Release-Radar,
Similar-to, etc. etc. Most problems are in presentation and navigation.
It truly is not rocket-science we are talking about!
So, why do we have to waste our negative energies here while we could be
discovering and listening to music?

Lysander666
Regular

I think the point is that some people are finding it hard to discover and listen to music with the new client.

nippleDonkey
Regular

Hi all,

 

I've posted a couple times on this comment section and I've even reached out to support and pointed them in the direction of these comments expressing my dislike for the new UI. BUT, that's where it seems to end. It's been almost 1 month and there has been no official statement or response from Spotify.

 

The mere fact that we're getting new comments from new users daily suggests this problem won't just go away on its own. Or maybe Spotify are hoping we would just rollover and accept it, eventually.

 

Anyway, i thought that perhaps we're speaking to the wrong people so feel free to reach out to:

 

Daniel Ek
Founder, Chief Executive Officer, and Chairman of our board of directors

https://twitter.com/eldsjal

Gustav Söderström
Chief Research & Development Officer

https://twitter.com/gustavs

Martin Lorentzon
Cofounder
https://twitter.com/MartinLorentzon

Goodluck!

 

pavowren
Casual Listener
ok, all you twitters.
please go twit on all three of those guys.
Pacomesoual
Newbie

Two things can happen now ;

Either they revert theses changes or MASSIVELY improve them by listenning to the FEEDBACK they're ASKING FOR.

 

Or they just ignore everyone and around 1500 people will just leave and go look elsewhere.

ambershee
Regular

I dropped in to see what the state of the client was like, after being lumped into the 'New Desktop Experience' late last year, and ultimately having abandoned Spotify for a competitor service over six months ago since I find the client to be unfit for purpose and generally unusable.

Obviously it takes time to react to customer feedback, but what's disappointing is to find that Spotify is continuing to forge onwards with all of this unwanted change and is expecting to thrust them upon all users regardless.

Over the past two years there have been several thousand comments spread across at least three monolithic threads like this one, and the feedback has been, and remains, overwhelmingly negative. It's genuinely disheartening to see so much constructive feedback clearly ignored, so one can only question the sanity in even asking for it in the first place, if the intent is to just foist the unwanted changes regardless?

Between the new client, and the lackadaisical approach to account security that means that accounts are continually hijacked*, it's just not good enough. Unfortunately, I think this is going to cement my decision to leave Spotify and to make the transition permanently. Spotify's continued ambivalent-at-best-hostile-at -worst attitude towards it's customers just doesn't work for me.

*and no fundamental security features like two-factor authentication despite many people like myself asking for it now for the better part of a decade.

Lysander666
Regular

Something similar happened when Last FM changed hands a few years ago. The community response to the new site design was overwhelmingly negative, but nothing was changed. Occasionally, unless people vote with their feet, everything stays the same.

ambershee
Regular

Funny you should mention that - I used to use, and abandoned Last.fm some time ago, since the only reason anyone would have for still using it (historical statistics / information) was no longer actually accessible.

bmrbs03
Casual Listener

One of my favorite and most utilized features was the filter and sort in podcasts. Prior to this update, we were able to filter out "Played" episodes. You removed that functionality so now I have to scroll forever past all of the episodes I've already heard. It's incredibly frustrating and leaves me wondering why you would mess with a good thing? This is on the Desktop app running Windows 10. That particular version also will show that the sort is "Oldest to Newest" but the episodes still show with the most recent on top. I have to click on the filter (after maximizing the screen as there seems to be a sizing issue when clicking where it won't show the menu options) for it to then sort properly.

stylusmariner
Music Fan

I miss Browse for when one is not sure what one is looking for. I miss how these features were kept separate from Search which is for when one knows what one is looking for.

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