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The New Desktop App

dan

UPDATE - May 5th, 2023

Hey folks,

 

We appreciate the feedback you've provided us with regarding the new desktop UI; it's being taken into account!

We're chiming in to redirect you to the current main thread regarding the latest updates to the desktop app and we'll be closing new comments here as it is an outdated thread 🙂 


Thanks!

 

UPDATE - April 16th, 2021

Hey folks,

 

We've tried to cover most of the frequently asked questions concerning the new update in this Spotify Answer - Make sure to check it out!

 

We'll continue to go through all your posts in this blog, so if you have any other questions besides the ones in the FAQ, feel free to add them in a comment below.

 

Thanks,

The Community Moderator Team

 

UPDATE - April 8th, 2021

Hi Everyone,

Yesterday we published a blog post on our engineering blog which goes into more details on the new UI, the reasons behind it and the process of building it.  If you'd like to read a few more details like that you can check it out here.

I'd also like to mention a few things coming in upcoming versions of Desktop

  • We're working on bringing back a list-like Discography view, something many of you have mentioned missing in the new UI.  We expect this to land in an upcoming release, so do watch this space and make sure you remain fully updated.
  • "Discovered On" playlists for artists will be back in an upcoming release.
  • We're working on bringing to Desktop the ability (like in our mobile apps) to see all the saved songs by a particular artist from within the artist page itself.  Again this will be arriving in an upcoming Desktop release.

Thanks,
Dan

 

ORIGINAL POST -----

 

Hi everyone

Dan here from the Desktop team again. I wanted to make another post to once again thank you all for your continued feedback, and also give a little more detail about what we’re doing from here on in.

 

In short, the new user interface is the future of the Spotify Desktop client, and over the coming weeks we’ll roll out the new UI to all Desktop users. Many of you will have noticed already, but we’ve based the new experience on the more modern and scalable Web Player codebase, and in doing so made both versions more aligned and easier to use than ever before.

Why are we making this change?

We believe in the future of the Desktop platform and want to make sure it can still serve the needs of our users now and into the future. 

The existing Desktop UI codebase became increasingly hard to maintain as time went on, and you may have noticed a growing gap between the Desktop and Mobile apps in some cases. For those of you interested in the technical details, a blog post on the engineering blog is coming soon. The short story, however, is that our desire to continue pushing Desktop forward and bringing new features to it became incompatible with the reality of maintaining the legacy experience.

 

Meanwhile, we had a Web Player serving similar user needs, but built in a much more modern and scalable way — with a more cohesive Spotify “look & feel”. We therefore resolved to use the Web Player UI code as the basis for both Web and Desktop in the future, and have been spending quite some bringing the Desktop-class features that you’ve come to expect to this shared platform. You’ve had a sneak peek of this as we’ve been testing and building things out, so once again I’d like to thank you for both being a part of it and giving great feedback on this thread that has definitely helped us improve.

Benefits of this approach

Firstly, I’d like to say that this really is a new beginning for the Desktop app. Long-term Desktop users will start to notice more rapid iteration on the app than they’ve seen in the past.

 

I’d like to call out some of the things in the new Desktop, and also give you a little taste of what’s to come.

 

Design - We’ve focused on consistency, are using more color to enhance the experience where appropriate, and are making better use of cover art and album images in the app. We're also better aligned to other platforms, put an increased focus on accessibility, interactions and animations, and have tightened up our design language, so it’s more in line with what users have come to expect from Spotify.

 

Functionality - We’ve brought the functionality that users expect from Desktop, like sorting/filtering, drag & drop, and advanced settings and options, whilst improving areas like playlist creation and curation, profile pages, and more. In many cases these improvements have landed in the Web Player, so the work here has benefited our combined users on both platforms.

Tip! You’ll also find new keyboard shortcuts for many tasks (press ctrl+? to see them) which makes certain actions much faster and easier for any user.

We are also aware that there are a few aspects raised in the community that haven't been fully addressed as part of this update, but items like the Search Bar and discography on artist pages have ultimately been brought closer in line with other Spotify applications. That said, we will continue to iterate on the experience across both platforms moving forward.

 

The future of Desktop

As mentioned above, this change to the Desktop UI gives us the ability to move faster in bringing you new improvements, features and functionality — so you can expect to see continued improvements to the client in the weeks and months to come.

 

Once again, I’d like to thank you all for helping us shape the Desktop App over the past year on behalf of everyone here at Spotify, and please do continue to post your feedback and use our Ideas section here in the Community to tell us what you’d like to see and why.


Thanks again,

Dan

2,290 Comments
Lysander666

I think the point is that some people are finding it hard to discover and listen to music with the new client.

pavowren
ok, all you twitters.
please go twit on all three of those guys.
Pacomesoual

Two things can happen now ;

Either they revert theses changes or MASSIVELY improve them by listenning to the FEEDBACK they're ASKING FOR.

 

Or they just ignore everyone and around 1500 people will just leave and go look elsewhere.

ambershee

I dropped in to see what the state of the client was like, after being lumped into the 'New Desktop Experience' late last year, and ultimately having abandoned Spotify for a competitor service over six months ago since I find the client to be unfit for purpose and generally unusable.

Obviously it takes time to react to customer feedback, but what's disappointing is to find that Spotify is continuing to forge onwards with all of this unwanted change and is expecting to thrust them upon all users regardless.

Over the past two years there have been several thousand comments spread across at least three monolithic threads like this one, and the feedback has been, and remains, overwhelmingly negative. It's genuinely disheartening to see so much constructive feedback clearly ignored, so one can only question the sanity in even asking for it in the first place, if the intent is to just foist the unwanted changes regardless?

Between the new client, and the lackadaisical approach to account security that means that accounts are continually hijacked*, it's just not good enough. Unfortunately, I think this is going to cement my decision to leave Spotify and to make the transition permanently. Spotify's continued ambivalent-at-best-hostile-at -worst attitude towards it's customers just doesn't work for me.

*and no fundamental security features like two-factor authentication despite many people like myself asking for it now for the better part of a decade.

Lysander666

Something similar happened when Last FM changed hands a few years ago. The community response to the new site design was overwhelmingly negative, but nothing was changed. Occasionally, unless people vote with their feet, everything stays the same.