Help Wizard

Step 1

NEXT STEP

Announcement 2.png

The New Desktop App

dan

UPDATE - May 5th, 2023

Hey folks,

 

We appreciate the feedback you've provided us with regarding the new desktop UI; it's being taken into account!

We're chiming in to redirect you to the current main thread regarding the latest updates to the desktop app and we'll be closing new comments here as it is an outdated thread 🙂 


Thanks!

 

UPDATE - April 16th, 2021

Hey folks,

 

We've tried to cover most of the frequently asked questions concerning the new update in this Spotify Answer - Make sure to check it out!

 

We'll continue to go through all your posts in this blog, so if you have any other questions besides the ones in the FAQ, feel free to add them in a comment below.

 

Thanks,

The Community Moderator Team

 

UPDATE - April 8th, 2021

Hi Everyone,

Yesterday we published a blog post on our engineering blog which goes into more details on the new UI, the reasons behind it and the process of building it.  If you'd like to read a few more details like that you can check it out here.

I'd also like to mention a few things coming in upcoming versions of Desktop

  • We're working on bringing back a list-like Discography view, something many of you have mentioned missing in the new UI.  We expect this to land in an upcoming release, so do watch this space and make sure you remain fully updated.
  • "Discovered On" playlists for artists will be back in an upcoming release.
  • We're working on bringing to Desktop the ability (like in our mobile apps) to see all the saved songs by a particular artist from within the artist page itself.  Again this will be arriving in an upcoming Desktop release.

Thanks,
Dan

 

ORIGINAL POST -----

 

Hi everyone

Dan here from the Desktop team again. I wanted to make another post to once again thank you all for your continued feedback, and also give a little more detail about what we’re doing from here on in.

 

In short, the new user interface is the future of the Spotify Desktop client, and over the coming weeks we’ll roll out the new UI to all Desktop users. Many of you will have noticed already, but we’ve based the new experience on the more modern and scalable Web Player codebase, and in doing so made both versions more aligned and easier to use than ever before.

Why are we making this change?

We believe in the future of the Desktop platform and want to make sure it can still serve the needs of our users now and into the future. 

The existing Desktop UI codebase became increasingly hard to maintain as time went on, and you may have noticed a growing gap between the Desktop and Mobile apps in some cases. For those of you interested in the technical details, a blog post on the engineering blog is coming soon. The short story, however, is that our desire to continue pushing Desktop forward and bringing new features to it became incompatible with the reality of maintaining the legacy experience.

 

Meanwhile, we had a Web Player serving similar user needs, but built in a much more modern and scalable way — with a more cohesive Spotify “look & feel”. We therefore resolved to use the Web Player UI code as the basis for both Web and Desktop in the future, and have been spending quite some bringing the Desktop-class features that you’ve come to expect to this shared platform. You’ve had a sneak peek of this as we’ve been testing and building things out, so once again I’d like to thank you for both being a part of it and giving great feedback on this thread that has definitely helped us improve.

Benefits of this approach

Firstly, I’d like to say that this really is a new beginning for the Desktop app. Long-term Desktop users will start to notice more rapid iteration on the app than they’ve seen in the past.

 

I’d like to call out some of the things in the new Desktop, and also give you a little taste of what’s to come.

 

Design - We’ve focused on consistency, are using more color to enhance the experience where appropriate, and are making better use of cover art and album images in the app. We're also better aligned to other platforms, put an increased focus on accessibility, interactions and animations, and have tightened up our design language, so it’s more in line with what users have come to expect from Spotify.

 

Functionality - We’ve brought the functionality that users expect from Desktop, like sorting/filtering, drag & drop, and advanced settings and options, whilst improving areas like playlist creation and curation, profile pages, and more. In many cases these improvements have landed in the Web Player, so the work here has benefited our combined users on both platforms.

Tip! You’ll also find new keyboard shortcuts for many tasks (press ctrl+? to see them) which makes certain actions much faster and easier for any user.

We are also aware that there are a few aspects raised in the community that haven't been fully addressed as part of this update, but items like the Search Bar and discography on artist pages have ultimately been brought closer in line with other Spotify applications. That said, we will continue to iterate on the experience across both platforms moving forward.

 

The future of Desktop

As mentioned above, this change to the Desktop UI gives us the ability to move faster in bringing you new improvements, features and functionality — so you can expect to see continued improvements to the client in the weeks and months to come.

 

Once again, I’d like to thank you all for helping us shape the Desktop App over the past year on behalf of everyone here at Spotify, and please do continue to post your feedback and use our Ideas section here in the Community to tell us what you’d like to see and why.


Thanks again,

Dan

2,290 Comments
mnemonix

Dear Spotify

 

Why can't I remove the Connect With Friends panel with its Connect With Facebook button on the right of the app?

 

Maybe I can, but its not obvious and I've lost count of the times I've closed the whole app thinking the x above it would just remove the 'social panel'.

 

It's a huge waste of space and I want to listen to and efficiently browse music NOT go on Facebook.

 

You are providing a platform primarily to listen to music not socialise. If I wanted to do that I'd open Facebook or Twitter instead. I don't mind having some sharing functionality built in, but not at the expense of the main functionality of the app.

 

Maybe take a look at Roon or one of the other serious players and dedicate yourself to providing the best MUSIC PLATFORM instead tinkering around the edges with updates no one asked for, which degrade the usability and can't have been done in the name of improving the user's music listening and browsing experience.

 

 

mnemonix

Support and reporting issues from the app.

 

I don't seem to be able to find a way to contact Spotify within the app, you know, to receive some support for the product that I'm PAYING FOR every month. It took me some considerable time to report the incomplete album list issue above, after hunting around many website links.

 

I swear you've even removed the 'Report a problem with this song' from the contextual menu... why? How do you expect us to let you know there's a problems? Because there ARE problems, I've reported them myself in the past

mnemonix

1500 comments and no evidence Spotify is really listening.

 

I'll say one word... Emusic.

 

This is what happens to a music platform that loses sight of its primary purpose, coupled with a complete redesign of a once decent interface that everyone liked, resulting in poor performance, loss of core functionality and general unusability. It was the beginning of the end followed by the loss of large amounts of content.

 

I was a loyal customer for over 10 years but left as a result. It's taken less than 1 year for Spotify to pull this stunt.

 

Spotify needs to decide if it's a serious music platform for its paying customers or a lightweight internet radio station and social hub for people who neither care nor are prepared to pay for it. If its the latter, I'm off.

pnr8555
@mnemonix,

I totally agreed with you, it might be the beginning of the end. So many
happenings with Spotify in the recent months, from what happened in last
March with the Kakao M rights dispute that locked away 60% of K-pop for
almost two weeks, and now I can see that this UI destruction can be the
beginning of something as well. If Spotify don't want to see that
catastrophic stuffs again, they need to give customers an option.
geekdan

One things for certain,

 

The whole tribes agile model of development that used to get sprouted all the time just lost a whole lot of credibility. Like I said before, you've let the designers run wild in an echo chamber and forgotten the actual market segment using the desktop app.

 

Might be painful for me, but I'm looking at how I can pull my play lists and consider some alternatives. At least the rest of the family isn't as invested as much as I was...