The New Desktop App

The New Desktop App

dan
Spotify
Spotify

UPDATE - April 16th, 2021

Hey folks,

 

We've tried to cover most of the frequently asked questions concerning the new update in this Spotify Answer - Make sure to check it out!

 

We'll continue to go through all your posts in this blog, so if you have any other questions besides the ones in the FAQ, feel free to add them in a comment below.

 

Thanks,

The Community Moderator Team

 

UPDATE - April 8th, 2021

Hi Everyone,

Yesterday we published a blog post on our engineering blog which goes into more details on the new UI, the reasons behind it and the process of building it.  If you'd like to read a few more details like that you can check it out here.

I'd also like to mention a few things coming in upcoming versions of Desktop

  • We're working on bringing back a list-like Discography view, something many of you have mentioned missing in the new UI.  We expect this to land in an upcoming release, so do watch this space and make sure you remain fully updated.
  • "Discovered On" playlists for artists will be back in an upcoming release.
  • We're working on bringing to Desktop the ability (like in our mobile apps) to see all the saved songs by a particular artist from within the artist page itself.  Again this will be arriving in an upcoming Desktop release.

Thanks,
Dan

 

ORIGINAL POST -----

 

Hi everyone

Dan here from the Desktop team again. I wanted to make another post to once again thank you all for your continued feedback, and also give a little more detail about what we’re doing from here on in.

 

In short, the new user interface is the future of the Spotify Desktop client, and over the coming weeks we’ll roll out the new UI to all Desktop users. Many of you will have noticed already, but we’ve based the new experience on the more modern and scalable Web Player codebase, and in doing so made both versions more aligned and easier to use than ever before.

Why are we making this change?

We believe in the future of the Desktop platform and want to make sure it can still serve the needs of our users now and into the future. 

The existing Desktop UI codebase became increasingly hard to maintain as time went on, and you may have noticed a growing gap between the Desktop and Mobile apps in some cases. For those of you interested in the technical details, a blog post on the engineering blog is coming soon. The short story, however, is that our desire to continue pushing Desktop forward and bringing new features to it became incompatible with the reality of maintaining the legacy experience.

 

Meanwhile, we had a Web Player serving similar user needs, but built in a much more modern and scalable way — with a more cohesive Spotify “look & feel”. We therefore resolved to use the Web Player UI code as the basis for both Web and Desktop in the future, and have been spending quite some bringing the Desktop-class features that you’ve come to expect to this shared platform. You’ve had a sneak peek of this as we’ve been testing and building things out, so once again I’d like to thank you for both being a part of it and giving great feedback on this thread that has definitely helped us improve.

Benefits of this approach

Firstly, I’d like to say that this really is a new beginning for the Desktop app. Long-term Desktop users will start to notice more rapid iteration on the app than they’ve seen in the past.

 

I’d like to call out some of the things in the new Desktop, and also give you a little taste of what’s to come.

 

Design - We’ve focused on consistency, are using more color to enhance the experience where appropriate, and are making better use of cover art and album images in the app. We're also better aligned to other platforms, put an increased focus on accessibility, interactions and animations, and have tightened up our design language, so it’s more in line with what users have come to expect from Spotify.

 

Functionality - We’ve brought the functionality that users expect from Desktop, like sorting/filtering, drag & drop, and advanced settings and options, whilst improving areas like playlist creation and curation, profile pages, and more. In many cases these improvements have landed in the Web Player, so the work here has benefited our combined users on both platforms.

Tip! You’ll also find new keyboard shortcuts for many tasks (press ctrl+? to see them) which makes certain actions much faster and easier for any user.

We are also aware that there are a few aspects raised in the community that haven't been fully addressed as part of this update, but items like the Search Bar and discography on artist pages have ultimately been brought closer in line with other Spotify applications. That said, we will continue to iterate on the experience across both platforms moving forward.

 

The future of Desktop

As mentioned above, this change to the Desktop UI gives us the ability to move faster in bringing you new improvements, features and functionality — so you can expect to see continued improvements to the client in the weeks and months to come.

 

Once again, I’d like to thank you all for helping us shape the Desktop App over the past year on behalf of everyone here at Spotify, and please do continue to post your feedback and use our Ideas section here in the Community to tell us what you’d like to see and why.


Thanks again,

Dan

1,894 Comments
epunc
Newbie

Spotify Desktop is now running at 1350 MB, more than any other app on my machine. Crazy.

Paulgi
Roadie

Why don't you just let us use the old version and block the updates? You could keep happily enjoying this new desktop trash while we use the old Spotify client. Everybody would be ok. Why are you wasting so much time forcing us to use this horrendous update that will led us to hate your service? It doesn't make any sense. You have the solution in your hands: Just let us downgrade the desktop application and block all future updates, then you can even make it worse and no one would care.

garrettlucero
Gig Goer

Just checking in to say that yep this new update is still the absolute worst, and it's so great seeing Spotify continually ignore everyone in here...

78 pages of comments with still no real response from Spotify or improvement to the situation. What a joke.

mannes2111
Casual Listener

Please add my voice to those frustrated by this release and considering moving off of Spotify as a result.

General usage profile:

- Long-time Windows desktop user (since 2011)

- Family plan

- Dozens of playlists

- A lot of moving songs into and out of playlists

Pain points:

- Harder to multi-select tracks due to the new display method (wider lines)

- Too many clicks to get to an artist's bio

- Chronological discography has gone away

- Search results - the ellipsis for further functionality is lacking pages that were previously available (like artist bio)

- Too many controls are hidden

 

Bottom line: your drive to save R&D $$ by discontinuing the desktop code base, will destroy your user base. 

Rotate99
Regular

If I enter a song in the search field and then click on the top result, the song starts directly. How do I turn this off? I don't want the song to start immediately. 

Blacklabel78
Music Fan

I'd never thought i would do it but I swear I did it.

 

I've canceled my spotify premium account.

 

I'm shaking. I leave a big part of me behind but that's what they pushed me to do. They ruined the user experience on both mac and ios and I can't enjoy using it anymore. As much as spotify has a special place in my heart, I refuse to pay for something I am not satisfied with anymore.

 

Goodbye :,(

pnr8555
Regular

At last, the workaround of me installing the Feb version has no longer works. Wow. Well done. I looked back to a Billboard's report over Drake SZN promo back in 2018, they received "minimal" complaints, and that doesn't stop Drake from getting the records he wanted. So, hundreds of pages of complaints on here is not gonna give us any compromises.

 
This is horrible. For me right now I feel like someone who is negatively experiencing Scorpion SZN and the rights dispute with Kakao M simultaneously.
nippleDonkey
Music Fan

Firstly, to the people who have been brave enough to leave. Where are you going please? I've looked at the most popular services and all of them seem to have the same or similar UI layout as Spotifys' new UI. Ironically, having the same UI as everyone else makes the switching easier now (thanks Spotify), the only exception is Deezer, they have some form of customisation on the artists discography view.

 

I've had a pending update for a few days now and I've been putting it off over fear of not being able to revert to classic mode (based on some feedback from other installers). Unfortunately I had to reboot my computer which then allowed Spotify to restart / update.  IT IS TRUE,  the new update prevents you from reverting to classic UI. I tried everything from removing file permissions and renaming thier migration files.

 

I was about to cancel my membership when I thought I'd do one last Google search. Fortunately, a comment made by a user with the name of Reubzen on Reddit came to my rescue:

 

https://www.reddit.com/r/spotify/comments/mpxwz3/reverting_to_the_classic_desktop_ui/

 

TLDR: Uninstall new version, install previous version and disable auto update.

 

So long as I continue to have the older UI i will reluctantly stay a member of Spotify and fight for the respect us paying customers deserve.

pnr8555
Regular

Well, I'm using web player now, no pain.

Mamar
Casual Listener

I'm begging you. Do something. This update is a nightmare.

Mmaxwell7281
Casual Listener

Spotify - I am dyslexic and find it hard to separate lines of text. Combining title/artist seriously causes me issues - including headaches. Why are you not giving the option to customise what columns users can see/not see. iTunes 1.0 had this so did Winamp... it's now 25+ years and you can't find a way of doing the same thing?

cinimod
Newbie

Wow, so Spotify "fixed" the workaround to the old UI, instead of improving the functionality of the new UI (like artists in their own column, search bar, discography).

 

Glad someone on Reddit figured out a new workaround.

Just search on Reddit for "Reverting to the classic Desktop UI" or search for the user "Reubzen".

 

Long story short: uninstall Spotify. Install Spotify december 2020 version, use "prefs" file method, remove auto update.

 

I will use this method untill Spotify will fix there new UI.

Nothing wrong with the look of that UI imo, but it needs a lot better functionality.

Blacklabel78
Music Fan

@nippleDonkey
I went with apple music. Yes the UI is very similar from what I hate now from spotify but apple music allow me to go over 10 000 songs in a playlist, I have now synced lyrics which spotify refuse to provide us with in canada, the library is way larger one apple music too. I'd say that the quality of the sound is a bit better too or at least sound "wider/richer" to me but I have nothing to back that up it's only from what I perceive. I was also surprised I had 3500-ish old songs on my computer's itunes library and it is free synced via cloud, didn't take any icloud space nor iphone storage at all. (it is actually 20+Gb worth of songs freely accessible from any device now, impressive!) I've found a site that transfer my spotify playlist to the other so very easy transition too so far too for my streamed songs.

Is it perfect? nope. But I feel like I at least receive a bit more for my money and I truly hope more people follow. If y'all keep giving them your money when your unsatisfied they will take your money and ignore you. Simple as that. Plus, you can always go back if you truly regrets your choice but honestly I'm tired of their sht. I've promised myself to stay away from them unless I see they actually make changes toward the USERS demands, or at least show us that that's what they want to achieve... but even then, I'll will probably be very familiar with my new services by then and would not want to change back.

TheGiantHogweed
Roadie

The forum keeps deleting my post when i add images, so I will do a separate one for that. But what does that matter? You only need to scroll right down to see them like you now do with the artist biography!!

 

 

Lets look through and highlight some of the questions and answers here. Some are ridiculous.

 

https://community.spotify.com/t5/FAQs/FAQ-The-New-Spotify-App-for-PC-and-Mac/ta-p/5188911

 

1: Why did the design change in the first place? 

 

"The new UI allows us to roll out features and improvements more swiftly so we can continue providing you with the best listening experience possible, all the while expanding user accessibility and design functionality."

 

This part above just can't be taken seriously. This interface DOES NOT provide the best listening experience possible! It is also not more accessible... So many things are partially hidden and take many more clicks to get places.

 

 

5: Why was the Search bar moved?

 

"This change was made as part of our efforts to improve accessibility and functionality, so that the app is more in line with what users have come to expect from Spotify."

Really? Why would we expect the search bar to be moved from a permanent location to a location that is harder to see and click on?

"We've made sure that this change did not lead to an increase in the number of actions a user makes when searching as previously a click was needed to activate the search bar. Now when you click Search the app automatically focuses the search input and you can start typing straight away after one click. Alternatively, you can hit Ctrl+l to jump to search even faster."

This is nonsense......  They have just added a totally pointless gimmick. When you go to the annoyingly positioned search "button", it magically allows you to start typing in a search "box" that pops up without having to click it. Previously a click was needed to allow you to type in the search box. And now, you may not need to click in the search box, but you still need to click on a button to get there. All they have done is made it harder. Hitting CTRL+L makes it even faster? This combination is in the middle of the keyboard and not ideal for your right or left hand and it is FAR easier just having a search box like it used to be in this screenshot below.

 

IMAGE 1 in post below

 

Who thought squeezing it between where the arrow is was a good idea?

 

IMAGE 2 in post below

 

Now onto the interface when searching. There was a serious lack of thought gone into this. Look at the crazy amount of wasted space there is here. It is laughable that they claim to have "improved accessibility and functionality" to the search function. Look how far down artists are that are all chopped in half. Look at the gap of NOTHING between the track titles and somewhere totally unrelated in the yellow circle are the track times. They look just dumped there.

 

IMAGE 3 in post below

 

This is the previous version. It is still bad compared to the pre 2014 version i have, but certainly usable. Far less wasted space here. But the search bar was still far better when it had a google like search and had a drop down list of artists. These were all very readable, compact and you could fir far more on the list without the rest of your screen getting cluttered with an oversized grid maze....

 

 

10: What happened to the Artist's About section?

 

"This section was moved to the bottom of the Artist page and can now be reached by scrolling down.

There is no logical reasoning behind this at all. Imagine your TV's freeview guide having an update and you then see the Program names and times, but have to scroll right down to the bottom to see the information about the programs when you wanted to find out right away. Ridiculous. I've highlighted where it was when it was in the sensible position in one of my pictures.

 

13: Where is the option to show unavailable (greyed out) songs? 

 

"Unavailable songs are now shown by default, this is why the option was removed from the setting menu."

 

Where is the reasoning behind removing the option to disable this though? I myself prefer to see them even if i can't play them, but it seems ridiculous to have spotify premium and see a whole load of tracks that you can't play without having an option to make them not visible. In this case you may end up going through and endless list of unplayable tracks... Very stupid decision to remove this option.

 

15: Can I get the old UI back?

 

"The old UI will stop receiving updates, fixes and support, so it's not something that's considered."

 

Well, my PC that I haven't used for much in the past 6 years hasn't had spotify updated since around 2014, and there are only one or two things that no longer are supported in that. Still seems rather stable overall! So I would strongly suggest sticking to or going back the the previous version.

 

 

 

The way they answer some of these questions doesn't really make sense. For example, they said this:

 

"The new UI will be gradually rolled out to everyone over the coming weeks."

 

Most of us now have it, and there are 3 FAQ on this page all with features that are not currently supported, and they admit that. What was the point of suggesting that going back to the old version of spotify in question 15 shouldn't be considered when you have forced us to get an unstable version with lacking features that is SIGNIFICANTLY worse?!

 

 

In all the years I've used spotify (I think at least 8 ) this is the closest I have felt to giving up with it.

 

This post took a lot of effort to write and capture the screenshots of the older version and the area it is much better at.

 

Spotify had better read it. There is virtually nobody here that is happy at the moment. They should be working on reverting us back to the old one based on the feedback at the moment...

TheGiantHogweed
Roadie

Pictures to go with my previous post:

 

Image 1

Image 1.png

Image 2

Image 2.png

Image 3

Image 3.png

 

 

 

Flanstario1
Composer

@ThegiantHogweet,

 

 

one day you have to change and evolve. the application should not remain the same for a decade. the spotify group, did well to change the application for a modern.

 

ZbP
Newbie

@Flanstario1
Yes, I am just a spoiled, ungrateful, conservative piece of wannabe power-user... Change or stake, that is what I deserve... 🤨
 

siovon
Visitor

I don't understand why you've removed the podcast shortcut on the desktop app, there doesn't even seem to be any way to find my podcast list except on the homepage, otherwise I have to search manually for whatever I want to listen to. Efficiency-wise it just makes zero sense, the app used to be so much easier to navigate.

 

Also, almost as bad, on the iPod/phone version of the app the podcast list has become totally random, even when I've tried to order them by most recently updated. There's inefficient design and and then there's just straight up bugs. I just don't get companies feeling a constant need to update when it isn't necessary- if it isn't broken don't fix it.

TheGiantHogweed
Roadie

@Composer

 

The version before the current one (which is not a decade old!) was acceptable and useable. It had enough useful additional features that people liked that I could accept the areas it was worse in.

 

This new version really isn't acceptable and I think there will be fewer than 5% that think it was worth it and actually has been worthwhile...

sprint45_45
Casual Listener

Just had to uninstall and reinstall the desktop software because it stopped working and would not do anything even after restarting the computer.  I've never had to do this in the 10 years I've been using Spotify.  

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