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결제 두번됨

결제 두번됨

3개월 무료체험이라면서 11990원 결제됨. 이후에 한번더 11990원 결제됨. 환불원함

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1 Reply

HI @user-removed,

 

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community. The three month trial is only for users who have never used Premium across any account. If you already have used Premium on that or another account, you won't be eligible for the trial and will be charged instead. Nonetheless, check your receipts page and see for sure what you have been charged and when. If you have actually paid more than normal, then consider checking if you have a second account, where you still have an active subscription. This way you will know for sure how much you have been paid and for what.

 

Hope this helps.

JoanModerator
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