Announcements

30 minutes of commercial free music not working

30 minutes of commercial free music not working

I’m getting commercials approximately every three songs. It’s certainly not 30 minutes commercial-free. How can Spotify fix this issue?
Reply
1 Reply

Alex

Hi,

 

Thanks for the post.

 

Sorry to hear that you're getting ads so often. We'd recommend logging out and back in the app. Also, when a video ad appears, keep it in focus and don't navigate to other apps until it finishes. 

 

Let us know if the issue persists after that.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Env: prod