Artist Jack White is causing a BIG problem : Case# 17829254

[Puglifiled]

Ever since 2019-04-06, any related compilation album (related because all tracks are written by Pierre Deutschmann) with the artist Jack White on it has not been added to Spotify. Plenty of other similarly related albums have been added because Jack White is not on them. The number of missing albums is over 50 now. A lot of newly released tracks are not showing anywhere, for other related artists as well, not just Jack White.

The problem with Jack White seems to be two (or more) artists with the same name are on the same artist page. I'm guessing a different Jack White artist probably complained about this.

Would someone on the Content Team PLEASE fix this problem and then add the missing albums? Thanks.

Here is the first album (2019-04-06 beatport.com link) where the problem started. (I can provide the complete list of 50+ missing albums if needed.)
https://www.beatport.com/release/you-need-to-prepare-for-festival-season/2533377

[Ivan]

Hey there @Puglifiled, 

Thanks for searching for the answer you need here! 
 

Spotify works hard to constantly add music to its content database. We want all the world’s music and podcasts on Spotify, but availability can vary over time and between countries, depending on agreements between Spotify and rights holders, such as artists or record labels.

We add new content to Spotify every day, so if you can’t find something you’re looking for right now, it may appear (or reappear) soon. Alternatively, you can always contact the artist or record label with your query as well. 

Hope this helps. Let us know if you have any more questions. 

[Puglifiled]

If anyone knows how to get in touch with Pierre Deutschmann, so he can put some pressure on Spotify to fix this problem, that would be great. I've been searching online to figure out how to contact him, but so far, I haven't found any way to do this.

[GaryLASQ]

Hey pjPug. Back on 2020-04-12, I noticed the same problem with all the albums (music written by Pierre Deutschmann) that Spotify SHOULD HAVE added but didn't. Plenty of other music streaming services HAVE added them.

I actually reported a Content Error and got a reply saying the Content Team will take a look at the problem, but it could take weeks. I have my doubts it will ever get fixed. They gave me a case number for the issue; Case# 17829254

I think the simple solution is for them to just create a NEW Jack White artist page (a new URI, for the Jack White that is a proxy artist of Pierre Deutschmann) so they can add these albums and link Jack White tracks to the new URI. This is easier than untangling the multiple Jack White artists.

[Puglifiled]

Thanks GaryLASQ for submitting the problem. Not that it will do any good, but if you don't mind, I'll put your case number in the title of this thread.

I like your suggested solution. Most of these streaming services do a TERRIBLE job of uniquely identifying different artists with the same name. But in their defense, these artists like Pierre Deutschmann, that create dozens and dozens of alias artists are just adding to the mess.

Anyhow, the list of missing albums on Spotify, getting stopped by the Jack White ERROR, keeps growing. To see how bad this has become, HERE are all the albums on Beatport that are not on Spotify.

[GaryLASQ · Accepted solution]

Good news! I noticed Pierre Deutschmann is on Instagram, so I created an Instagram account and sent him a message. He responded! So hopefully this annoying problem will get fixed soon.

Obviously, Spotify's Content Team is understaffed and whatever process is used to upload music files is broken, since SO MANY artists with the same name get tangled together. Even an Artist like the film score composer John Williams is tangled up with the guitarist John Willams. Examples of this problem are endless. What a mess...

[Puglifiled]

Nice! And thanks! I had pretty much given up hope on this. Maybe now those missing albums will show up before we hit the THREE YEAR anniversary on this issue. *sheesh*