Information below on how to report broken or songs not playing correctly.
If you've seen either
- a track, album, or artist in our catalogue with incorrect information (i.e. wrong release year, misspelling, etc.)
- different artists in the same Artist Page
- incorrect cover arts
- incorrect artists biography
- a track or album that isn't playing correctly (i.e. a song only playing one second of music)
Then you can report the error using the Contact Form. Once there, perform the following steps:
Step 1: Click on "I want to report a broken song or wrong song information". Step 2: Click on the Green Button that reads "I STILL NEED HELP". Step 3: Copy and Paste the track URI links to the songs into the field that reads "Song URI". Step 4: Type up a description of the track issues in the "Tell us more" field. Step 5: Click on the green button "SEND QUESTION". Be sure to include all Spotify URI's in the body of the message!
After contacting Customer Support, you should receive an automated response from Spotify. The tracks will then be aggregated and reported to the content provider. The Spotify content teams will update their database with the correct information as soon as the label or aggregator has sent them an update with the correct data.