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Can not play any songs on computer.

Can not play any songs on computer.

Everything works normally on my phone and laptop but on my computer, I can't see my saved songs and my playlists are empty. I can't play any songs. Instead of an image in the bottom left corner, it's just black. Songs are still highlighted green when I click on them but nothing happens. I also can't connect Spotify between different devices. 

I have reinstalled Spotify over 20 times, updated my computer, logged out/in. 

Nothing works.

 

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2 Replies

Was you a premium member?  the most caused issue for this would be if you have a setting checked called High Quality Streaming - 

go into your settings on spotify on a computer and check to see if you have that setting checked, if you do then uncheck that setting and it should work fine for you.

Hi, 
Is this also happening over the web player? Check this link and see if the troubleshooting will work. 

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