The fact that this problem remains and his handled so poorly is really making me lose my confidence in Spotify. For a service based on giving me access to the music I want, making it so frustratingly and confusingly hard to get the uncensored songs. On the iPhone you're just stuck with it.
Why not allow me to set a user setting, so that if there are 2 copies of an album (clean/dirty) it defaults to the uncensored one for me?
Or why not make that the default? People should have to go out of their way to get a censored song, not the other way around. Even if Spotify itself is not censoring things it is making a clear decision as to which one it prefers, and it is definitely not what the user prefers.
This haphazard, half-assed UI is really frustrating, and a clear problem. This is not something users need to figure out. This is a problem with your service, and the way your UI handles explicit/clean albums. It is unacceptable. As someone who has paid for Spotify since I had the ability to, taking care of what may look to you like "minor" problems, but actually play a MAJOR role in user unhappiness, is the difference between me continuing to pay you and me moving to other services like RDIO.
Take care of **bleep** like this, really, Spotify. It's obvious you've been aware of this issue for over a year and ignored it for whatever reason. Get your **bleep** together.
To get the uncensored version, just go on the computer and add it to your playlist through that and it will show up. Until they add the option to see all of the extra albums that are added, this works.
Me too. I really hate it. It's too bad they couldn't make it an account option. The idea that "everyone should suffer because a 14 year old might hear the F word" is ridiculous. If your preference is censored or uncensored music, you should be allowed to set that option in your account.
I think they're looking to go public and this is a change they feel is "good" to make? It's causing a lot of angst with their users and it's going to have the negative effect of bad publicity before their IPO. A whole lot of irritated users aren't good for prospective investors. We know they can identify songs with "explicit lyrics" so why not just make this an option in your account?
This morning during my run I noticed that now songs that I've downloaded and placed in my own custom playlists are playing as the censored versions. I know you feel the need to offer these versions, but PLEASEput an option in the control panel so I don't have to hear the censored version. I've been a spotify member for some time now and I've been completely happy until all this started. I don't want to have to go through and rebuild all of my playlists.