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Plan
Premium
Country
USA
Operating System
Android
My Question or Issue
I pay for Spotify with the understanding that I never have to deal with ads but to me it feels as though Spotify has broken this promise by beginning to subtly and not so subtly put in ads for it own content with no option to remove it. This morning, I was hit with a startup banner message for four related playlist/podcast lists. Often, I'll see content that I would never listen to feature prominently in my home screen. I don't want this. I want the option to disable these popups and curated advertisements for Spotify content in my home screen and not have to be directed by content like this.
Solved! Go to Solution.
Hi there @1260162633,
Thanks for reaching out to the Community and welcome!
Spotify doesn't play ads that interrupt the music listening experience for Premium users. However, you can still see some Spotify promos as pop-ups within the app, but they'll only appear once and only when first opening the app. By tapping on Dismiss, further related pop-ups won't appear anymore, but you may still see some others regarding different topics.
However, we appreciate you taking the time to share your feedback and we'll make sure to pass it on to the right folks.
If you need anything else, the Community is here for you.
Cheers.
Hi there @1260162633,
Thanks for reaching out to the Community and welcome!
Spotify doesn't play ads that interrupt the music listening experience for Premium users. However, you can still see some Spotify promos as pop-ups within the app, but they'll only appear once and only when first opening the app. By tapping on Dismiss, further related pop-ups won't appear anymore, but you may still see some others regarding different topics.
However, we appreciate you taking the time to share your feedback and we'll make sure to pass it on to the right folks.
If you need anything else, the Community is here for you.
Cheers.
Yes, I too believe this is an annoyance that premium users should be able to turn off.
Does anyone know if these promotions ads are on apple music?
This is frustrating enough for me that I'm going to change services to deezer. Spotify advertising to their paid customers is the final straw for me. You guys are the worst.
Plan
Premium
Android
My Question or Issue
Hello after paying for premium I expect to have the option to opt out of spam or third parties trying to interfere with my experience. How can I opt out permanently from all "sponsored recommendations" third party reminders to vote and all the rest of the unwanted spam besieging my listening experience?
Is spotify really going to be the next vanced patch due to their obstinant refusal to hear their customers?
I'm having the same problem...premium used to mean no ads until right now. Now it seems useless to pay for it
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