I am based in Detroit, USA and just arrived here after checking two boxes in Swedish 🙂
My question is: how to properly report issues with artist attribution? e.g. an album from Aranis called Roqueforte that is attributed to (band member) Joris Vanvinckenroye, or the album Liberetto by Lars Danielsson under "various artists"?
I am aware there's a form for this issue, but I cannot find it.
That's good question, I was also looking for a way to report this problem. I listened to an album by slovak band Heartbeat "Na ničom nezáleží viac", but by Spotify it is part of discografy of a country band Heartbeat. It's annoying now, that Discover weekly thinks, I like country. 😛 So I would also like to know, if there's a way to report, because I didn't find it.
- a track, album, or artist in our catalogue with incorrect information (i.e. wrong release year, misspelling, etc.)
- different artists in the same Artist Page
- incorrect cover arts
- incorrect artists biography
- a track or album that isn't playing correctly (i.e. a song only playing one second of music)
Then you can report the error using the Contact Form. Once there, perform the following steps:
Step 1: Click on "I want to report a broken song or wrong song information". Step 2: Click on the Green Button that reads "I STILL NEED HELP". Step 3: Copy and Paste the track URI links to the songs into the field that reads "Song URI". Step 4: Type up a description of the track issues in the "Tell us more" field. Step 5: Click on the green button "SEND QUESTION". Be sure to include all Spotify URI's in the body of the message!
After contacting Customer Support, you should receive an automated response from Spotify. The tracks will then be aggregated and reported to the content provider. Customer Support will update their database with the correct information as soon as the label or aggregator has sent Spotify an update with the correct data.