Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Lost Fan Insights access for my second band

Solved!

Lost Fan Insights access for my second band

I had access to my other band's Spotify fan insights page for two weeks. I managed to change the photo and make an artist's pick without any problem. But I recently noticed that I don't have access to it anymore, even though I didn't change any permissions and my other Spotify artist page is completely fine. Has this happened to anyone else before? 

Reply

Accepted Solutions
Marked as solution

Hey @cooldog

 

You can email insightsupport@spotify.com for help fixing this problem

 

Hope you get this sorted out!

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @cooldog

 

You can email insightsupport@spotify.com for help fixing this problem

 

Hope you get this sorted out!

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks, Matt!

You're welcome 🙂

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts