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Missing Smart Shuffle Option on Spotify Premium

Missing Smart Shuffle Option on Spotify Premium

Hello everyone,

I'm reaching out here as a loyal Spotify Premium member, and I've encountered an issue with the Smart Shuffle option on all my devices. Despite being a Premium subscriber, I've noticed that the Smart Shuffle feature is missing from my devices -  Android phone, Android tablet, computer.

Has anyone else experienced a similar problem? If so, have you found a solution? I'd also appreciate any insights or suggestions from the community. Additionally, if any Spotify representatives are present, I kindly request your guidance on this matter.

Thank you for your help!

Best regards,
Angel Shumanov (garfield_tm)
Spotify Premium Family plan

 

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22 Replies

The smart shuffle button is still there it’s just integrated into the shuffle arrows. There are now three options. Instead of on and off to shuffle the whole playlist or play straight through, the smart shuffle is now a third option that’s active when the arrow are green and there is a star next to them. 

I have a premium account and just turned off the Smart Shuffle for a playlist but now I can't turn it back on.  This is on my Mac and for a playlist that I created myself.  I only see two options - shuffle or no shuffle. There is no option for Smart Shuffle any longer.

Hey @pum9kin,

 

Thanks for reaching out.

 

Try some troubleshooting steps like logging out and back in or clean reinstalling the app to see if that makes a difference. If not, send us a few screenshots or a short video along with your exact Spotify version.

 

Cheers,

MihailYModerator
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