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My email is being used from facebook

My email is being used from facebook

Hi, 

The email of this account (forspotifyme) is not my real email.

I had to make an email for spotify account, because i couldn't sign up with my real email.

When i try to sign up with my real email, it says that this email is in use.

When i choose "I forgot my password" option, it says : "It looks like you are using your Facebook credentials to log in to Spotify. ..."

I don't have facebook account at all!

 

How can i free this email; So i can create new account with my real email?

 

P.S: I'm pretty sure that my email is not being used in Facebook; I've searched my email in Facebook:

 

Screenshot from 2016-11-24 20-28-33.png

Reply
1 Reply

@user-removed

 

Hello:

 

Apologies for the late reply, holiday season for November and December is busy for me.

 

This read like something for Spotify customer service to look into to see how your email address has been linked to facebook? Have you ever had a facebook account? Have you ever accidentally hit the log in option by clicking on the blue facebook log in banner with the Spotify apps, and entering your email information that way, when setting up or even logging into a Spotify account? 

 

But to see if Spotify customer service can free up the email address you are wanting to use, you will have to contact Spotify customer service to do this:

 

"Please get in touch with Spotify via the contact form. If you get an email back directing to the support forums, reply back to that email even if it is from noreply, and the support team will be able to take a look at your issue and you'll hear from them shortly. Spotify users can also contact Spotify customer support as well on Twitter with the @SpotifyCares handle, or on our Facebook page."

 

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