No newest Releases in Section Metal since more than a Month? Whats the Problem?

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No newest Releases in Section Metal since more than a Month? Whats the Problem?

5113
Regular

Hello

 

I am from switzerland, and since a few month in the section "Metal" there are no new albums available. In all other Sections i find week per week the newest released Albums. You now why i found no new Metal-Albums, or where i can find the newest Releases?


Thanks an many greetings from switzerland.

Dominik

14 Replies

lrsrnk
Regular
Hi,

same here in Germany. The last release in genre "Metal" is according to Spotify from March 2021.

This is clearly a bug and I think it's really annoying, because I mostly listen to full albums.

Greetings
Lars

5113
Regular
Yes so i am....Meinst du damit es wird geändert werden und wieder
funktionieren?

lrsrnk
Regular

Kann ich schlecht einschätzen. Ein paar Wochen gebe ich ihnen noch, ansonsten hängt mein Herz nicht an diesem Streamingdienst, nutze bereits Alternativen (auch bezahlt).

 

Eine aktuelle Liste mit neuen Alben ist für mich ein absolutes Key-Feature, egal in welchem Genre.

 

Alex
Moderator
Moderator

Hey folks,

 

Thanks for reaching out about this in the Community!

 

Could you share some screenshots of what you're seeing in New Releases for Metal? Also, is this true for other genres as well?

 

We'll be on the lookout for your replies.

 

 

AlexModerator
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5113
Regular
Hi,

To your second Question. No, only in this genre there are no "New
Releases available".

Here some Screenshots:


Ivan
Moderator
Moderator

Hey @5113

 

Thanks for getting back to us. 

 

For some reason the screenshots you wanted to upload did not attach to your reply. 

 

Try uploading them again in a next post and if necessary do it in a private/incognito window.

 

We'll gladly have a look once we can see the images. 

 

Cheers!  

IvanModerator
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Ivan
Moderator
Moderator

Hey @5113

 

Thanks for providing us with the requested info. 

 

We checked the section on our end and we see the same as displayed on the screenshots you've made. 

 

Could you confirm if you notice any difference after performing a clean reinstall of Spotify on the device in use? This will remove corrupted data from previous installations that could be causing this issue and get you the latest app version. 

 

Along with the clean reinstall we also recommend checking the hosts file on your PC for entries that need to be deleted. Follow the steps described here on how you can do that.

 

Hope this helps. Keep us posted!  

IvanModerator
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lrsrnk
Regular
Hi,

I doubt that this is a sustainable solution.

All my friends see exactly the same order of (rather old) albums in that
section.

Greetings
Lars

Novy
Moderator
Moderator

Hey folks, 

 

Thanks for keeping us posted.

 

We've gone ahead and reported this to the teams in charge, who will be taking a deeper look at this issue. 

 

While we can't commit to a specific timeline for the newest releases to be shown in this section, we'd recommend keeping your app up to date so you don't miss out on any fix.

 

If anything else comes up, the Community will be here. 

 

Take care.

NovyModerator
 
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5113
Regular
Thanks!

5113
Regular

Here are the Screenshots

Screenshot 2021-06-11 162116.png
Screenshot 2021-06-11 162142.png

lrsrnk
Regular

Hi,

 

these are the latest releases shown after clicking Search - Metal - New Releases (Suchen - Metal - Neuerscheinungen). 

 

First album is from March, 19th, the other ones from January, 22nd.

 

Other services list at least 50 albums from now back to 19th of March in "Metal".

 

I'm not really into other genres, but other streaming services list 5 new albums for today in "Rock" where Spotify only shows one single album.

 

I could provide screenshots from other services if you want me to, but I do not know the regulations in detail in this community. 

 

Greetings

Lars

2021-06-11 13_23_31-Window.png

Bittencourt
Rock Star 21
Rock Star 21

Hi Dominik @5113,

 

I've just found this playlist that might be of your interest:

 

https://open.spotify.com/playlist/37i9dQZF1DX5J7FIl4q56G

 

It's been frequently updated by Spotify.

 

Hope it helps 🙂

 

BittencourtRock Star 21
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5113
Regular
Thanks a lot

I know this playlist, but the questions why are no more New Albums displayed on the section „Metal“ ? I do not unterstand that thing.


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