Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Our Debut Album Is Being Shown As A Solo Album From Our Members Instead Of Our Group Name.

Our Debut Album Is Being Shown As A Solo Album From Our Members Instead Of Our Group Name.

Greetings.

 

Our band Da.Loca and Melo recently released our album Once Upon A Time In Chicago. Instead of being listed under our name i.e. Ashford and Simpson, our record label and distributor said they could not list it like that and therefore it was listed under our names as if it is a solo album Da.Loca, MELO. What is happening is that all tracks are split between two pages and its messing up our chart metrics as our solo work isn't even in this genre.

 

Can anyone here help us get it our album identified to our band page only? Here is the album so you can see the problem how our name is listed incorrectly.

https://open.spotify.com/album/6rcfIdffKeisEtd3wVrZDM

 

This is our band page: https://open.spotify.com/artist/0GzbnWmP51fjcbqmMEt30F

We'd appreciate the help as the single we released is charting.

Reply
1 Reply

Hey @user-removed,

 

Thanks for coming to the Community and the amazing work!

 

As much as we want to do it for you, on the Community we solve issues with the app and regular account issues. You'd need to contact our artist support team directly to get further help. Here is how to reach out to them.

 

Hope this helps,

 

Cheers!

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts