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Thank you for our artist page verification very much! Just wondering where all of our Followers disappear after artist page was merged with our Spotify account – only 4 are left now!…. 😞 We had more than 1K Followers until verification. Could you please check the situation and restore status of Followers?
Our Spotify Link: https://open.spotify.com/artist/3MKJMYrpJlncmp5u5yuf7q
Spotify URI: spotify:artist:3MKJMYrpJlncmp5u5yuf7q
Solved! Go to Solution.
Thank you for your advice. I’ve contacted @SpotifyCares on Twitter 24h ago, and I got the answer right now with the message that they "hope to have it fixed up within the next 1-2 weeks".
I'm keeping my fingers crossed...
@Skylė hey there,
the quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.
if you let them know as much as you can about your problem - your operating system, spotify version, how you're connecting (i.e. wifi), how long you've had this issue, and the steps you've taken to resolve it - they should be able to have a look on their end and sort this out ASAP ^-^
Thank you for your advice. I’ve contacted @SpotifyCares on Twitter 24h ago, and I got the answer right now with the message that they "hope to have it fixed up within the next 1-2 weeks".
I'm keeping my fingers crossed...
@Skylė glad to hear it! thanks for coming back to me ^_^
@Skylė let me know!
Hurray! The problem has been solved within five days and we have all the Fallowers back again. Thanks to @SpotifyCares for support and keeping your promises.
@Skylė brilliant! keep killing it ^_^
my followers just went down form over 2000 to 5 followers after I verified and added my personal profile. Did they say why this happens? I have messaged @spotifycares
The number of our followers as an artists disappears all the time we get them. Recently we got 518 followers, and they went down to 103 in about a 1-2 week or shortly That happens everytime. We can't build and keep our fanbase.