Podcast content lost while listening / iOS

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Podcast content lost while listening / iOS

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Current: I opened the app, played podcast, closed the screen for short time. When I opened the podcast again, content of the podcast was not visible, neither it's picture. I had to go to the Overview and back to podcast detail to see the content.

 

Expected: Content should be always visible.

 

Tested on iPhone 8, iOS 13.4, Spotify prod 8.5.46

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Re: Podcast content lost while listening / iOS

Moderator
Moderator

Hey there @lampone

 

Thanks for reaching out to the Community about this. 
 

Just to confirm, have you tried a clean reinstall of the Spotify app on your device? We recommend this step as it'll remove the old drivers first and then install the new ones. This tends to solve issues with the app's displaying performance.

 

Give your device a quick restart as well before you open the newly installed app. 

 

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.
 

Hope this helps. Keep us posted. 

IvanModerator
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