Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Pq minhas playlist são interrompidas??

Pq minhas playlist são interrompidas??

Minhas músicas estão sendo interrompidas no meio das minhas atividades físicas. Qual será o motivo??
1 Reply

There are several reasons why your music might be interrupted during physical activities:

Network Connection: If you’re streaming music, an unstable internet connection can cause interruptions. Try downloading your music for offline playback.
Bluetooth Interference: If you’re using Bluetooth headphones, interference or distance between your device and headphones can cause disruptions. Ensure your device is close and there are no obstacles.
Battery Saving Mode: Some devices have battery-saving modes that may interrupt music playback. Check your device settings and disable any power-saving features.
Notifications and Calls: Incoming notifications or calls can interrupt your music. Enable “Do Not Disturb” mode during your workouts.
App Issues: The music app itself might have issues. Ensure your app is updated to the latest version or try using a different app.
Storage Issues: Low storage on your device can affect app performance. Free up some space on your device.
Hardware Problems: There might be an issue with your device or headphones. Try using a different device or headphones to see if the problem persists.



Best Regard

Suggested posts