Presale Concert Tickets

Solved!
Reply

Presale Concert Tickets

meahtenoha
Spotify
Spotify

Fans First emails are our way of thanking our artists’ biggest Spotify fans with unique or exclusive offers. Previous treats have included:

  • Access to presale tickets for upcoming concerts.
  • Access to exclusive merch items not available anywhere else.
  • Invites to special artist events.

If you want to get your hands on a Spotify Presale Concert Code you have to do the following to be eligilble (a code is not guaranteed):

 

1.  Log into your account page's notification settings to make sure you’ve opted in to Artist Updates emails.

Screen Shot 2019-02-08 at 5.08.09 PM.png

 

 

 

2. Make sure we have your correct email address here. If there's a spelling mistake in your email then you won't get the code. 

 

Please know these campaigns are run on a first come first serve basis, so it’s possible that it may be full. You can contact the ticket company running the presale to check this.

 

If you've received one of these emails, congratulations!

 

Spotify Presale Ticket FAQs:

 

Do I have to have a Premium account to be eligilble?

Nope, these offers are open to everyone with a Spotify account.

 

My code or the ticket link doesn't work. 

If your code or the ticket link doesn't work, you’ll need to get in touch with the ticketing company running this offer.

 

I followed the ticket link in the presale email but I can't see the presale option? 

 

These campaigns are run on a first come first serve basis, so it’s possible that it may be full. You can contact the ticket company running the presale to check this.

 

I took advantage of the presale for a concert but have not yet received my ticket.

Spotify is not involved with the delivery of tickets. You’ll need to contact the ticket provider for more info.

  

Can I cancel/ refund a presale ticket?

We don’t handle purchasing for presale ticket offers, so it’s best to contact the companies responsible. The email you received about the offer should include a link to the correct ticketing company. They can help with:

  • Code issues.
  • Shipping/Delivery questions.
  • Cancellation/refunds.
1 ACCEPTED SOLUTION
Solution!

meahtenoha
Spotify
Spotify

Hey folks, we're going to close replies to this thread as its the same questions circulating. I'll post the FAQ about Presale codes below. 

 

Presale emails are sent to listeners who our data shows are the artist’s top fans. First, you should make sure you’re opted in to our emails! Edit your account settings here. If you still didn't receive an email, we’re afraid you’re not eligible on this occasion.

 

 

DO I HAVE TO HAVE A PREMIUM ACCOUNT TO BE ELIGIBLE?

Nope, these offers are open to everyone with a Spotify account.

 

I UNSUBSCRIBED FROM SPOTIFY’S EMAILS. WILL I STILL GET THESE OFFERS?

No, but you can re-subscribe to Artist Updates opt in! You can edit your account settings here.

 

MY CODE OR THE TICKET LINK DOESN'T WORK. WHAT CAN I DO?

If your code or the ticket link doesn't work, you’ll need to get in touch with the ticketing company running this offer.

 

I FOLLOWED THE TICKET LINK IN THE PRESALE EMAIL BUT CANNOT SEE THE PRESALE OPTION, WHAT CAN I DO?

These campaigns are run on a first come first serve basis, so it’s possible that it may be full. You can contact the ticket company running the presale to check this.

 

I TOOK ADVANTAGE OF THE PRESALE FOR A CONCERT BUT HAVE NOT YET RECEIVED MY TICKET. WHAT CAN I DO?

Spotify is not involved with the delivery of tickets. You’ll need to contact the ticket provider for more info.

 

CAN I ARRANGE A CANCELLATION/REFUND OF A PRESALE TICKET WITH YOU? 

Spotifiy doesn't handle ticketing for these events. We recommend revisiting the site where you bought the tickets to arrange this.

View solution in original post

358 Replies

PG714
Music Fan
no sorry. where is the show?

kadyclarkk
Newbie

I need the presale code and haven't received an email for it

Nataliedavison
Newbie

Hello,

 

I would love the pre sale code for Portugal. The man at the Chelsea. 

 

Thank you!

 

natalie

giselle_7295
Newbie

anyone have the presale code for romeo santos concert for march 31, 2018?

 

thank you

zeuth
Newbie

anyone got brad paisley spotify presale password? huge fan here! Thanks!

Zia123
Newbie

Am I able to get my email resent even if I remember my code?

PG714
Music Fan
no

MaggieGram
Newbie

I really don't understand how you determine this. Dashboard Confessional presale started 2 minutes ago and I haven't received a code. I am a very dedicated fan, with measurable stats to prove it to Spotify. I added their entire discography when I joined 1.5 years ago (with premium account), I listen to them almost every day, I have multiple playlists with a bunch of their songs. What more do I need to do to get the pre-sale code?

Whitney2017
Newbie

Looking for presale code for Alan Jackson. Have been spotify member for a while. 

thegooddoctor22
Newbie

No where in your post does it indicate where/how to sign up for these.  There are so many different options of what emails to get/not get, it is clear as mud as to what options I need to select to get these e-mails.

PG714
Music Fan

Does any one know some that recieved a presale code from spotify to a concert they wanted to go to ?

tdomingu
Newbie

Title of Album is what? ... thats your code all lowercase.

notoriouslynay
Casual Listener

How does one dictate that i've streamed content enough. I know the artist ive listened to the moat on spotify is maxwell and i didnt receive a pre-sale code when he was on tour. I honestly think you all need to rethink the qualifiations for receiving perks from spotify. It would make sense that premium members are only eligible and those that follow and artist and so on can receive perks.

bustos86-us
Casual Listener

Anyone have Spotify presale code for DVSN?

notoriouslynay
Casual Listener

Looks like they made it so its one code per person

Whitley
Newbie

I listen to DVSN obsessively. I’m talking all day everyday and I didn’t receive a code for their presale tomorrow. I really don’t understand how I could listen more. This algorithm definitely needs to be looked at. 

bluebikegal
Newbie

I am really annoyed as well for not gettng AWOLNation presale code.  It is practically my all time fave band.. If anyone has a code for the event in Portland, OR - PLEASE share.

finleykai
Newbie

CODE REMOVED

x_silverfire
Casual Listener

CODE REMOVED

x_silverfire
Casual Listener

CODE REMOVED

PG714
Music Fan
I received NOTHING….. Sqwatt from spoterfier…. SQUATT
SUGGESTED POSTS