Regional lock - music unavailable

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Regional lock - music unavailable

AdrianHK
Regular
Hi, I'm a big fan and supporter of Spotify (going back to the very beginning) but I am pretty upset about the regional lock that does not allow me to stream the latest albums of my favorite artists because it is unavailable to me (although available in that country, I live elsewhere) and if I choose to use a link I end up at the album but I am not entitled to play it (it's all in gray). That also goes to play lists. Can you give permission to your premium users to enjoy the global play list and not only pre selected artists? What is this regional lock for? Thanks, Adrian
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Re: Regional lock - music unavailable

Erika
Roadie

Hey @AdrianHK and welcome to our Community!

 

This is down to licensing laws across different countries: https://support.spotify.com/problems/#!/article/Content-missing. Thanks for the comments. We'll make sure they're passed on to the relevant folks.

 

Take care :)

 

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Solution! 1 person liked this

Re: Regional lock - music unavailable

Erika
Roadie

Hey @AdrianHK and welcome to our Community!

 

This is down to licensing laws across different countries: https://support.spotify.com/problems/#!/article/Content-missing. Thanks for the comments. We'll make sure they're passed on to the relevant folks.

 

Take care :)

 

Re: Regional lock - music unavailable

AdrianHK
Regular
Thank you Erika for your swift reply :)

All the best

Re: Regional lock - music unavailable

Erika
Roadie

You're welcome @AdrianHK!

 

Give us a shout if you ever need us again. We're just a message away :)

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