Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Shortcuts is really annoying for me.

Shortcuts is really annoying for me.

My accounts been hacked and used by someone twice now, not really a big deal i change my stuff and move on. but why if someone uses my account for less than a day, my shortcuts is literally all their music they listened to and wont go away for months, but when i listen consistently I'm still getting wake up healthy living podcasts I've never listened too. 

 

They took away the option to see people using your account, and you can't even customize your shortcuts its not a very good user experience (especially without 2FA)

Reply
1 Reply

Hey

Sorry to hear about an unauthorized user fiddling with your account.

I have to ask, it's been a while since you posted, have you found help or a solution yet?

If not,I recommend following the steps in this article  . 

Thanks 💚

TaylithSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts