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Some songs won't play

Solved!

Some songs won't play

Sometimes when I search for certain artists and song on the computer, Spotify won't play the song.  It throws up a flag and says "This song is not available. If you have the file on your computer you can import it." But when I go to the app on my phone it's available. Why?

 

 

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THANKS!

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Accepted Solutions
Marked as solution

If you have Realtek Audio Driver installed try to uninstall it and then set your your default listening device through Control Panel, also try to turn off Spotify's Hardware Acceleration.

View solution in original post

4 Replies

Hey @aliciasprouse1! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks! ^^

 

Peace

Still not working. 😞

Marked as solution

If you have Realtek Audio Driver installed try to uninstall it and then set your your default listening device through Control Panel, also try to turn off Spotify's Hardware Acceleration.

Thank you!

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