Songs only able listning 30 seconds to

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Re: Songs only able listning 30 seconds to

Roadie

@JayLB

 

Great! I will keep an outlook for when these songs are back to normal again.. 😄

 

Cheers,

Annethe

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Re: Songs only able listning 30 seconds to

Newbie

Monsters by Matchbook romance and End of me by A Day to remember are only playing sound bites, Im listening on desktop

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Re: Songs only able listning 30 seconds to

Newbie

Hi, I have the same issue with a song we uploaded recently. Only 30 seconds playback in embedded posts. Can someone help with this?

https://open.spotify.com/track/0zmb7PsSqFkjfRJjlEJB3F

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Re: Songs only able listning 30 seconds to

Music Fan
All the songs on Real Australian Blues 3 only play for 30 seconds? I have an Australian premium Spotify account.
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Re: Songs only able listning 30 seconds to

Music Fan
Volume 1 and 2 only play 30 seconds per track also? Can anyone help? Thank you.
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Re: Songs only able listning 30 seconds to

user-removed
Not applicable

@Aussiebattler

 

Hello:

 

If you provide album links to the release versions you have access in a new post, I can escalate your issue so a Spotify mod can look behind the scenes and see if the 30 second clips can be corrected.

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Re: Songs only able listning 30 seconds to

user-removed
Not applicable

@Aussiebattler

 

I went ahead escalated those for you, a Spotify mod got back to me with a reply that those album releases had been collected and now reported to the correct people. 

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Re: Songs only able listning 30 seconds to

Music Fan
That's great. Thanks for your help. Will there be a further post advising when the issue has been fixed?
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Re: Songs only able listning 30 seconds to

user-removed
Not applicable

Probable not, I was notified of the escalation process, that the content was forwarded to the correct folks for correction. Might check back in a couple weeks from now and keep an eye on it. The last correction of this 30 second sound clip type issue only took a couple weeks, but with multiple content providers the re-added corrected content could take some time for corrected content to be sent back to Spotify for re-uploaded again.

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