Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify For Artists problem

Solved!

Spotify For Artists problem

Hi guys,

i was trying to upload a song with the beta instrument, but when i was in the verification with Stripe, i got an error with my phone number.

i already have a Stripe account, and it works

but when i do the verification with Spotify For Artists, it say "Invalid phone number"

someone has also my same problem or it's just me? 

thanks in advance

Reply

Accepted Solutions
Marked as solution

Hey there @BowGiulius,

 

As this is issue needs to be checked by Spotify for Artists you can reach them  through this help page.

This way you'll the get the quickest and best answers.

 

Hope this helps 😃

View solution in original post

4 Replies
Marked as solution

Hey there @BowGiulius,

 

As this is issue needs to be checked by Spotify for Artists you can reach them  through this help page.

This way you'll the get the quickest and best answers.

 

Hope this helps 😃

hello !

 

if you din't try this yet put your land code in front of your phone number and make sure its a mobile number for example for the us its +1

 

hope this wil solve your problem

have a similar problem!

support for artists don't respond to my letters...

 

i don't use the old number anymore...
Now I can't change the old number to a new one in to indicate the verification code...

For three weeks I wrote letters to Spotify and Stripe support. Everyone dumped the problem on each other. In the end, today by support staff (Jonathan) from the STRIPE was corrected my phone number! Now i can login, check my payouts and fix any personal info.

Suggested posts