I claimed my profile and I have DistroKid. However, when I login into the Spotify for Artists app, it says I’m logged in, but asks me to claim a profile. Then says my profile has already been claimed. I tried to send an access link from my admin, but same login issue.
Basically I’m logged in, but once I’m asked to claim a profile and select the artist, then I’m told it’s already been claimed.
I claimed my artist profile “papa yev”. I’m the only artist with that name. I used to be able to access the web version for artists, but now I can’t. I’m using Safari.
Anyways, somehow on my iPad I’m able to not only login, but actually not be asked to claim a profile. I have access to my profile.
Somehow, the app doesn’t work on IPhone or Android devices.
(By the way, Spotify tech is trash. I mean outside of artists providing music, there is no Spotify support or ease solving issues or ease accessing what you need. I’m already mad trying to just post a question that I asked Spotify support months ago and still waiting for a response)
IPad App (logged in & Artist Profile Access)
Iphone & Android App (Logged In & Keep Being Told that Profile is Already Claimed)