Spotify stops after few seconds when thr screen is off only

Reply
Highlighted

Spotify stops after few seconds when thr screen is off only

Casual Listener

Hi there 

Spotify stops after few seconds on my Samsung S9  only when screen is off  any idea?

Thx

4 Replies

Re: Spotify stops after few seconds when thr screen is off only

Rock Star 14
Rock Star 14

Hi @Seifimail have you try removing the app and installing again?

 

let me know if this works please.

JpgchiefRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: Spotify stops after few seconds when thr screen is off only

Casual Listener

Hi, no i did not... anyway, if i did it, will my playlists remain after the reinstalation?

Highlighted

Re: Spotify stops after few seconds when thr screen is off only

Composer

Hello Seifimail,

Thanks for reaching out to the community!

 

This problem is usually caused due the battery optimization feature which has been made more aggressive in android 9, Go to settings > device care > battery > battery optimization > show all apps > set Spotify's to "don't optimize" 

 

Keep us updated!

🙂

Highlighted

Re: Spotify stops after few seconds when thr screen is off only

Rock Star 14
Rock Star 14

Yes, they'll because you're singing with the same count.

JpgchiefRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS