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Unable to play songs of Lara Fabian on all my devices

Unable to play songs of Lara Fabian on all my devices

Plan

Premium

Country

FR

 

Device

(google home,  linux,  android)

Operating System

(ubuntu 21.10, android 11)

 

My Issue

I'm able to search songs of lara fabian, but not to play songs. Whatever the device used.

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4 Replies

Hey @aldrik,

 

Thanks for reaching out about this here in the Community.

 

Are the songs grayed out when you search them? If that's the case, the songs you're looking for might have become unavailable in your territory, which is usually due to specific arrangements on the artists' side. 

 

We'll be here if there's anything else we can do!

Mario Moderator
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The artist isn't in gray, she is very famous in France and have listened some songs in the past in Spotify. But not actually I don't know why.

Hey @aldrik,


Thank you for keeping in contact.

 

When the content is unavailable, the track name turns gray and becomes unselectable, not the artist profile. It's possible that you can still access the artist profile but some of their music might not be available.
 

However, in case that the tracks are not grayed out, let us know to keep investigating. It would be great if you could attach a screenshot where we can see how the songs look. 

 

We'll be waiting for your response.

OscarDCModerator
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I have this issue only with the Ma vie dans la tienne album, but it used to be available to me. Now the entire album is greyed out

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