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Why is my Free Version Giving me Premium Qualities?

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Why is my Free Version Giving me Premium Qualities?

_Neth_
Casual Listener

Hey, so I'm using Spotify both in my iPad and Android phone. Same account. However when I use it on my iPad it allows me to select any particular song from my playlist without having to put it on shuffle till I get to that particular song. I also get unlimited skips and whenever I create a brand new playlist with less than 15 songs Spotify doesn't add any more. And as far as I'm aware, the free version of Spotify doesn't normally have these perks. The ads are still there though. On the other hand, when I sign in onto my phone, everything's normal. I'm only allowed to play in shuffle (can't pick any song I want), and if I make a playlist with less than 15 songs Spotify adds their own. And I only have the normal limited number of skips per hour. So my question is, why does my iPad give me these advantages even though I only have the free version? 

7 Replies

Re: Why is my Free Version Giving me Premium Qualities?

OneByBoo
Rock Star 19
Rock Star 19

Hi there @_Neth_

thanks for reaching out!

 

Could you please visit your account overview page on Spotify.com and check out your subscription status for me ?

 

In addition, using this help page to locate all accounts listed with your details might help as well as users often create accounts by mistake.

 

Waiting on your findings 🙂

OneByBooRock Star 19
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Re: Why is my Free Version Giving me Premium Qualities?

RyLeigha
Casual Listener

Is it giving you screen advertisements? You can also get premium qualities on desktops and PCs. That is because it is giving you screen adverts and the occasional in between songs adverts. It also depends on if you are on the web player online. 

Re: Why is my Free Version Giving me Premium Qualities?

Petya
Community Legend

Hey there @_Neth_,

 

Thanks for asking about this here! 

 

We can confirm that even though you have the Free version, you can skip an unlimited amount of songs on the iPad. The iPad functions kinda like a Desktop device. So, there's a difference between having Spotify Free on Desktop and on an Android or iOS phone. The limitations of having a limited amount of skips and Shuffle all the time only applies to a mobile device. 

 

Hope this clears things up 🙂 Let us know if we can help with anything else!

PetyaModerator
 
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Re: Why is my Free Version Giving me Premium Qualities?

_Neth_
Casual Listener

@_Petya_ Oh ok, so it's normal. I was kind of afraid that I was somehow using a premium version or something. So thanks for clearing that up. 

Re: Why is my Free Version Giving me Premium Qualities?

_Neth_
Casual Listener

Yeah, I still get the ads.

Re: Why is my Free Version Giving me Premium Qualities?

Petya
Community Legend

Hi @_Neth_,

 

Great to hear (read in my case) that you got the answer you were looking for 🙂 

 

You can now enjoy listening to your music without worries. Here are the basic differences between Premium and Free.

 

And in case you're in doubt if you have Premium or not, you can always check the status of the subscription of the account you're logged into, just like @OneByBoo suggested.

 

Happy listening!

 

PetyaModerator
 
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Re: Why is my Free Version Giving me Premium Qualities?

NOUr55
Visitor

Idk why but my iPhone is also giving me premium features such as picking a song, unlimited skips, and no ads. I have never put my credit card info into Spotify. This is a new account that I made yesterday I’m logged in from my iPhone and MacBook on the same account. on my account area it said that I have Spotify free. I know that you can have unlimited skips on MacBook, but I have unlimited skips and no ads on my iPhone and MacBook. I’m scared for them to just suddenly ask for my card info and charge me. Can you please help? 

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