broken track reported 3+ weeks ago - no response

[soonerwatch]

I tried posting in the ongoing issues forum and other places but community wouldn't let me. 

I reported this broken track 3+ weeks ago.  Got a survey email but no response on the issue

Case # 16287725

track reference: _00dd0pxIW._5002o2lEXLH:ref (had to hand type this cause you don't support IE and google chrome doesn't give me the option to post

Maybe I should take my $ and time and just go by the song elsewhere!

None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

USA

Device

iphonexr but song also won't play on desktop verison on mac and pc

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[soonerwatch]

no reply spotify?

[Peter]

Hey @soonerwatch - help's here!

Can you confirm that you've tried reporting the track following the steps here?

If so, could you provide us with the URI for the track in question?

Thanks! Keep us posted 🙂