my recently played is full of weird stuff?

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my recently played is full of weird stuff?

pringlesman35
Casual Listener

Device

broken iphone 6s i use as an ipod w my hotspot on my iphone 10XR and Mac Book Pro 2017,       the problem shows up on all three devices

Operating System

(iOS)

 

 Issue

my recently played keeps having random albums and artists that ive never even heard of or listened to and i dont know if ive been hacked or what because i constantly remove them from the list but new ones appear every few days,

i check offline devises and i have an old iphone that i use as an ipod cuz it has an aux port and i have this iphone and a laptop so i dont think ive been hacked i just dont understand whats happening ive changed my password too and it still happens, ive also had this problem for months and i thougth it would disapate yet it has not.

 

also ill be listening to a playlist with my two phones in my pocket with headphones in and all the sudden it plays a very random songs i would never even dream of listening to or even heard of

 

the only stuff i have ever listened to or clicked on in this list is the following, Spiderman, hiphop controller, and todays top hits. all that other stuff ive never seen in my life till i opened spotify today and i go through and delete it all then new random stuff appears the next day,  

im trying to upload photos of my recently played and its not working but i litteraly cleared it yesterday and right now there are 27/30 of the list is stuff ive never seen in my life

Screen Shot 2018-12-27 at 2.48.06 AM.png
Screen Shot 2018-12-27 at 2.48.01 AM.png
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1 ACCEPTED SOLUTION
Solution!

Emilia_8
Rock Star 10
Rock Star 10

Hello everyone, 

 

Thank you for reaching out here in the Community!

 

If you see suspicious activity on your Spotify account, check if any suspicious third-party apps and offline devices are connected to your account. If there are any, please remove the access. 

Then reset the password:

  1. Open the password restet form in a private/incognito window, and choose a strong password you haven't used before.
  2. Go to your accoun page and click SIGN OUT EVERYWHERE.


It's also strongly advised that you change the password for:

  • The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.).
  • Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
  • Any service where you use the same password as Spotify.


If after following these steps the issue persists, you can reach out to Customer Support.
You can find the contact form here.

I hope it helps!

 

Emilia_8Rock Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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97 Replies

rawatson27
Visitor

Same happening here. Changed my password, logged out of everything (including FB) - and it is still happening! I get we can delete the playlists from "recently played" but the random **bleep** pops up on my home page and under recent artists...can't delete it from there.

 

What is happening. I pay $15 a month for this and this is what we are getting? Some rando **bleep**.

Benvo81
Casual Listener

I’m done with Spotify. These constant responses telling me to reset my password. I’ve done it 6 times and they still repeat the same nonsense. 

cancelling today and off to Apple. Jokers. 

brento73
Visitor

I read somewhere(I don't recall where, I've spent much of the afernoon researching this issue) that disconnecting your Spotify account from your Facebook account resolved the issue for one poster. I've done this, but time will tell if it works or not.

 

That said, this is clearly a systemic issue. This isn't about one person's account being hacked, or people needing to change their password. There is something wrong with how Spotify records, stores, and/or compiles these 'Recently Played' lists. 

 

To put is another: Spotify, buddy.... you are PAYING people money for plays they didn't get. They are STEALING YOUR MONEY. 

 

I feel like, perhaps, that will drive home what's really happening here. And, if that's not enough, they're driving away paying customers, which is yet more money lost.

Lumakiri
Visitor

I'm having the same issues and I've reset my password and signed out of everywhere. Every single song has the same stock art album cover and text slapped on. It's bizarre.

spotify:album:7uB4xN4mFRsnUKN3MTetQs

spotify:playlist:3eYwI8x1jajWFJNE70teD1

spotify:album:1qxoAYipEw5bnFqPDAc4Yf

spotify:album:0qEP5EyU7BX9hFxC4jXdof

spotify:album:1FJFpxB1qp9Fu3IjnWyIO4

spotify:album:0t4jyrC2rSkakNbMH2fULb

spotify:album:3re4gnQ9V7DOTYvZtixvz8

spotify:album:4zQedYPlzTsXHGUsKDdFZG

spotify:album:3p52GP73vQ2BlG9rzzyBXe

 

 

spotify.png

Octamania
Casual Listener
Hi, PremiumPirate!
If you read my post it says that my issue was resolved.

Have you experienced these problems aswell? Did you try chatting with them?
Why not atleast try another music-service.
Suggesting to pirating isn't the way to go.

Octamania
Casual Listener

Hello! 

 

Are people still experiencing this bug? 

I recently got this myself. Playlist and songs I've not played before showing up in my "recently played"-list. 

I saw posts were the same lists showed for different users. Does anyone got the same lists as me?

 

Recently played error.png

To the Spotify-people: For some reason you have removed the ability to delete "recently played"-lists. Can you atleast enable this option again so that we can delete these wrongly played lists? 

 

Many thanks!

 

-Octa

 

paigezobo
Newbie

I am also experiencing this and have been for the last week. Really weird seeing random one song albums appearing in my Recently Played.

 

Screen Shot 2019-10-13 at 21.30.54.png

 

I have reset my password as I'm concerned someone has got into my account. Hoping it's just a bug, but for sure wish it would stop!

 

Octamania
Casual Listener

Hey, paigezobo !

I had a chat with the Spotify-people and they secured my account and cleansed it.

You can start a chat with them here: https://support.spotify.com/us/contact-spotify-support/

 

My "recently played" is back to normal now. I'll come back here if something changes.

We also found a way to remove recently played songs, but this only work on the desktop app.

1ee5f50d7f59740eb142a8419a428cd2[1].png

Crystalheroine
Casual Listener

This has happened to me three or four times, honestly thought maybe it was some how popping up someone in my family plan. I asked them about it and no one knew the music thay had been showing up on my recently played. Second time I thought maybe it happend in my pocket and some how I didnt hear it? I don't know. But here we are. My husband said I should probably check the community pages and I feel a bit relieved that I'm not crazy, but **bleep** it fix this problem. 

Crystalheroine
Casual Listener

Heres my examples because it happened again. First is stuff I dont know second is stuff I do. I've logged in and out several times.Three I don't know and would'nt.Three I don't know and would'nt.

 

The things I do.The things I do.

 

Crystalheroine
Casual Listener

THIS TIME THERE WAS 10 SONGS I DID NOT PLAY MYSELF, AND AT 4 AM. I have logged out of my account everywhere several times. Changed my password and I'm sick of it. 

Screenshot_20190915-163533_FIX.jpg
Screenshot_20190915-100302_Spotify.jpg

user-removed
Not applicable

This s**t has been going on for a few weeks now. I don't use my account that much, so didn't notice anything until recently. This morning I woke up and noticed that my phone was running spotify on background with some weird never-heard-before-artist. Luckily I had muted the phone for the night. Checked recently played list and everyone in this pic I've never listened or even heard of:
spotify.png

It's really annoying and frankly I'm just about ready to skip this whole online streaming bulls**t and go back to CDs.

user-removed
Not applicable

Here's the artist link from my "followed" list that I've never followed: https://open.spotify.com/artist/1QA4PjPFdF62CoIANm94xG

Recently played (not by me though):
https://open.spotify.com/playlist/7dvhhHjwNRmgdQDSgsBWqf

https://open.spotify.com/playlist/3rcD6A0920Vbk1qyYA54mh

https://open.spotify.com/artist/1QA4PjPFdF62CoIANm94xG

https://open.spotify.com/album/0pOlq9sqnsFQWJkMEIKYyM

https://open.spotify.com/album/5sxcp2pfP0NidF3etvv12D

https://open.spotify.com/album/4RJ9X6lOyikDshDNFaUvZ6

https://open.spotify.com/album/76UItW17JQOBlxoHHJNujO

https://open.spotify.com/album/2ll4Pbfa3EmAX8JQxROhco

https://open.spotify.com/album/7LFlWDkq73v7k9tvOAdbwX

https://open.spotify.com/album/0bW3xvIBlNEtwnHWYx6bIZ

https://open.spotify.com/album/2IG8WqkweHetQLwwicsd89

 

Please Spotify, fix this issue. I see from this thread that the problem has existed at least seven months. Can't you follow up on these, demonetize the accounts that keep peddling this **bleep**, block/delete their accounts, give their account information to police etc? This is obviously a scam and they are clearly ripping you off while annoying your userbase.

user-removed
Not applicable

More on this same problem. I seem to have a bunch of Brasil-themed playlists. From this picture, only three are created by me: Auto, Skálmöld and sitä sun tätä. All others have just appeared at some point.

spotify_playlists.png

Nuclears
Visitor

I came to the community page just because I had the same issue crop up. I don't use spotify much so I dont know how long those have been there, but nearly all the Brazil themed playlists in the previous post were showing up in my recently played too.

JediGarry
Newbie

This has been happening to me for about 3 months now and getting soooo annoying. There also seems to be little to no word from Spotify on acknowledging the problem, let alone trying to fix it.

Basically, every time I open the Spotify app on my Mac, on the "Home" screen, the section at the top "Recently played" is full of artists and songs I've never heard of let alone played. There isn't a way of removing them from this section but when going into the actual "Recently Played" section under "YOUR LIBRARY" you can right-click and select "Remove from Recently Played" which you think solves the problem but it doesn't as the recently played section on the Home screen doesn't update.

 

Steps I've taken:

  1. Deleted my local cache
  2. Made sure I wasn't signed into Facebook (I wasn't)
  3. Signed out of app
  4. Completely removed/deleted it from my Mac
  5. Signed in to the site and changed my password
  6. Downloaded the app
  7. Installed and signed back in
  8. Witness the still epic fail as all the random nonsense returns in the recently played section on the Home screen

Seeing as there was nothing on my Mac's local history, the recently played data must be coming from Spotify's end somewhere so not sure if it's cached on their servers or tied to users account history?

Either way, it's a problem that needs fixing. Will give it another few days of trying stuff and waiting to hear from Spotify and it nothing happens I'm off to Apple.

mogtribe
Regular

Yep. Ridiculous. 

 

Anyway I don't think Spotify really cares about this, or there are some rogue operators inside who are facilitating it.

 

I've decided to stop using this account and start a new Spotify Premium account next month (seeing Justin Timberlake and Jamiroquai pop up in my Daily Mix was the straw that broke the camel's back). 

 

I'll report back here once I've started using it to see if the same thing happens. 

turtle12801
Visitor

Yep, this literally just happened to me.  I have signed out of all devices, changed the password and everything.  Let's hope this doesn't happen again, because if it does I probably will not continue to use this service

user-removed
Not applicable

MusicMan81
Regular

this happening to us, this guy is racking up thousands of plays using this exploit his plays were at <1000 yesterday and now:

SPotify help just rolls out the same..change your password etc..which we have obviously all done and changed password to linked email account..checked for malware etc etc it is clearly an exploit that they cant seem to stop!

I have reached out to a bunch of tech news sites who are following up with this, might actually make Spotify sort it out...

https://open.spotify.com/artist/6zcfeMwPq5eSBGnFRPCyRL?si=uGepVfOfSXaAAM_YgNw6gA

caroejohnson
Roadie

Hmmm that’s strange. I would suggest changing your password. To do so, you go to spotify.com on your computer and go to account settings. 

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