my recently played is full of weird stuff?

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my recently played is full of weird stuff?

pringlesman35
Casual Listener

Device

broken iphone 6s i use as an ipod w my hotspot on my iphone 10XR and Mac Book Pro 2017,       the problem shows up on all three devices

Operating System

(iOS)

 

 Issue

my recently played keeps having random albums and artists that ive never even heard of or listened to and i dont know if ive been hacked or what because i constantly remove them from the list but new ones appear every few days,

i check offline devises and i have an old iphone that i use as an ipod cuz it has an aux port and i have this iphone and a laptop so i dont think ive been hacked i just dont understand whats happening ive changed my password too and it still happens, ive also had this problem for months and i thougth it would disapate yet it has not.

 

also ill be listening to a playlist with my two phones in my pocket with headphones in and all the sudden it plays a very random songs i would never even dream of listening to or even heard of

 

the only stuff i have ever listened to or clicked on in this list is the following, Spiderman, hiphop controller, and todays top hits. all that other stuff ive never seen in my life till i opened spotify today and i go through and delete it all then new random stuff appears the next day,  

im trying to upload photos of my recently played and its not working but i litteraly cleared it yesterday and right now there are 27/30 of the list is stuff ive never seen in my life

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1 ACCEPTED SOLUTION
Solution!

Emilia_8
Rock Star 10
Rock Star 10

Hello everyone, 

 

Thank you for reaching out here in the Community!

 

If you see suspicious activity on your Spotify account, check if any suspicious third-party apps and offline devices are connected to your account. If there are any, please remove the access. 

Then reset the password:

  1. Open the password restet form in a private/incognito window, and choose a strong password you haven't used before.
  2. Go to your accoun page and click SIGN OUT EVERYWHERE.


It's also strongly advised that you change the password for:

  • The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.).
  • Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
  • Any service where you use the same password as Spotify.


If after following these steps the issue persists, you can reach out to Customer Support.
You can find the contact form here.

I hope it helps!

 

Emilia_8Rock Star 10
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97 Replies

stewart1977
Casual Listener

I have had this exact problem. Same tracks appearing in my recently played. I have tried three separate times now to log out of everywhere on spotify and facebook. Reset my passwords (even using the facebook double verification log in). Diligently log out of any facebook sessions etc. But still the same weird music keeps coming up. I've looked around forums and this is happening a lot. SPOTIFY IS NOT LISTENING. They keep telling us to follow the change your password link etc. THIS IS NOT WORKING. THERE IS CLEARLY ANOTHER ISSUE ---- GET IT SORTED!

 

It doesn't seem to matter what device you use or what your personal settings are. I am premium (Student). I use my spotify on my phone and listen through 4 different firesticks / also on my iMac / also occassionally on my work PC.

 

Please can someone acknowledge there is a problem and let us know if you are looking into it.

 

It's obvious someone is stealing money by giving themselves fake plays.

SO ANNOYED AT THIS!!!!!!!

Staff
Community Manager
Community Manager

We take the artificial manipulation of streaming activity on our service extremely seriously. Spotify has multiple detection measures in place monitoring consumption on the service to detect, investigate and deal with such activity. We are continuing to invest heavily in refining those processes and improving methods of detection and removal, and reducing the impact of this unacceptable activity on legitimate creators, rights holders and our users

 

If you have reason to believe someone's gained access to your account, we recommend you check out this article and follow the steps.

stewart1977
Casual Listener

weird songsweird songs

justgracex
Casual Listener

Same happened to me, with the same weird music.

I have an Iphone 6 too, today I wake up and spotify was playing this weird music in my phone.

Also yesterday, I was listening The Beatles and randomly changed to Andrew Turner.

 

Spotify.png

Daisy
Spotify Legend

Hey @justgracex,

 

Welcome to the Community.

 

Have you tried logging out everywhere and changing your password? You can check how to log out everywhere here.

 

Let us know how this goes. Have a nice day.

justgracex
Casual Listener

I dont believe is a password problem, I'm from a diferent country and the same weird music appear in my recently played. 

 

Peter
Moderator
Moderator

Hey @justgracex.

 

Thanks for getting back to us.

 

By "the same", do you mean it's the same as the music in the original poster's post (ie as can be seen in the screenshot)? If so, could you give us some examples?

Once we have this information, we will look into it further.

 

Thanks! We'll be looking out for your reply.

PeterModerator
 
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v-nk5rck_84m
Casual Listener

The artist being auto-followed for me are not the same as the original poster. It is always rap music, which I never listen to. It keeps following the same rap artists.

justgracex
Casual Listener

Yeah, with some difference but yes. I marked in red those that are the same.

 I only listened The Beatles from all that music, the rest I don't know where it came from.

 

spotify1.JPGspotify2.JPGspotify3.JPGspotify4.JPG

Daisy
Spotify Legend

Hey @pringlesman35.

 

Welcome to the Community. That's not cool, let's see how we can help out.

 

If you have reason to believe someone's gained access to your account, we recommend you check out this article and follow the steps.

 

One of the last steps will get you in touch with the right teams. They'll be able to help!

 

Let us know how you get on. If you have any other questions, we're here for you.

 

Take care.

v-nk5rck_84m
Casual Listener

I'm having this issue too. Its randomly following rap artists. A LOT of them, so unfollowing is a pain. I'd like to listen to the daily mix and release radar, but it wouldn't be anything in my range of tastes. I see no evidence that my account has been hacked and I've hcanged my password. Problem continues. There is no way to report a bug, but this is a bug. 

mtnbiker8
Regular
Unfortunately, deleting all the unwanted artists and songs is the only
way. Disconnect your FB account if you have it connected.

LordoftheSith
Composer

@mtnbiker8 wrote:
Unfortunately, deleting all the unwanted artists and songs is the only
way. Disconnect your FB account if you have it connected.

Hacking of Spotify accounts is becoming a phenomena. We have associates and clients whose accounts have been compromised. Our advise to them is to keep their account separate from other social networks. For those using Spotify with Hulu, use a strong password. It helps.

mogtribe
Regular

So all was going well for two weeks. Opened up Spotify in Windows desktop app and Android phone app and found a bunch of Spotify Playlsts in my RECENTLY PLAYED that I have never listened to...

 

Capture.PNG

 

Normally it's Foo Fighters and Lady Gaga... I haven't had these before. 

 

@ Spotify - are you sure Spotify doens't automatically generate these? Is there a way of finding out which devices/locations are using my account? 

 

Surely I don't have to reset all my passwords every two weeks?

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