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"Couldn't load the lyrics for this song" error

"Couldn't load the lyrics for this song" error

As of version and the version prior to that has caused the lyrics from my personal playlist in my device 'Samsung-SMJ250F' to disappear, at first I thought it was brcause the songs were old but way older songs still had lyrics
The playlist is a private playlist featuring all songs of 'DragonForce'
and after the update none of the songs had lyrics.

500 Replies

No me sale las letras de las canciones, quisiera saber si me pueden dar una respuesta lo más pronto posible.







Operating System

Windows 11

My Question or Issue

Some time ago, I noticed that on some songs, I got the message "Couldn't load the lyrics for this song. Try again later". I am 100% sure that they were available before, and I noted also that it was not the message "You caught us, we're still working on getting lyrics for this one", or any messages for musics with unknown lyrics.

I can give 2 example is case it helps :

- Styx Helix from Myth & Roid

- Mayday, from coldrain
I also checked if the lyrics were actually on Musixmatch, and they were indeed.

Thanks to anyone who has a solution for this 🙂

Hi there @fabifly,


Thanks for reaching out. Could you please provide us the following:

  • Is this on all devices or only on Windows?
  • When did this start happening?
  • Do you always get the aforementioned error or are the lyrics just missing sometimes?
  • Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.

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The problem happens on every device I am logged on (smartphone too)

I don't remember when it started, but it's been at least several months

I always get this message on every music it appeared on, and never went away.


You can find a video of 3 songs including one with the loading error message here :

The first song works fine, the second get the problem, and the third don't have lyrics on spotify.


I hope I answered with the info you wanted ^^

Bring back lyrics instead of “about artist” and “live events”

Hi @fabifly


Thanks for getting back to us. 


We're afraid we couldn't watch the screen recording you sent for security reasons. Could you try again? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).

On another note, could you send us the URI of the songs you mentioned? We'll take a closer look. 


Note that lyrics may not be available on all songs on Spotify. New lyrics are added every day, so you may find it added in the future.


We'll be on the lookout.

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp






iPhone XR

Operating System

IOS 16.5.1


My Question or Issue

Hi ! for a couple days I noticed that lyrics aren’t showing anymore, I tried to listen to other music but none are showing the lyrics, however my brother spotify does show the lyrics. I tried multiple times to uninstall the app and emptying the cache, but nothing happened. Please help me it’s really annoying… 

Thanks you for your help. 


Sorry for the video, I didn't think about that 😅 Here is a Google Drive link (the file is too heavy to put it here) :

Also, here are the URIs for the 2 examples I provided :

I am 100% sure that the lyrics for these songs were available at some point, so I don't think the issue is that the lyrics are not available. You can see in the video the difference between the lyrics unavailable and the lyrics loading error.


i think you should add lyrics to eminem- mockingbird, The real Slim Shady, Superman, Without Me. 

I'm using the mobile app for Android, and for many songs the lyrics were replaced with an "About the Artist" section with no option for view lyrics anymore.

Myself and many others on the forum would rather see the lyrics than the "About the Artist" section. Please reinstate the lyrics as default, or at least show both widgets instead of outright replacing the lyrics section.

this is happen when my canvas feature is back, since this feature (canvas) is gone for a long time, so when my canvas feature is back the lyrics feature is gone:( help me to solve the problem pls. thankyou so much!

Since a few weeks I haven't seen any lyrics for any songs and not even the lyrics tag below the song titles. I've tried to uninstall and re install multiple but with with avail.







Iphone Xr

Operating System

iOS 10


My Question or Issue

Onde antes ficava o recurso “letras” agora só se encontra a opção “sobre o artista” e “merchandising”. Já fiz de tudo pra tentar achar letras, atualizei, desinstalei, reiniciei meu celular. O recurso letras não se encontra disponível apesar de quando eu pesquisar o Spotify me informar através dos seus canais que esse recurso ainda existe. Estou frustrado 😢


My spotify app doesn't show lyrics to any of the songs, there's no lyrics on the lyric bar instead of lyrics it shows about artist even though there's an option about artist but lyrics aren't showing

I'm facing the same issue too. Looking for solution to this

All of a sudden the songs lyrics doesn't show anymore, its just showing "about artist" and never the lyrics. I connected with someone and they told me It's something new and spotify is trying somethings before update. I am really glad for you guys trying to do new things but I would really like to have the lyrics back again..

estava com mesmo problema, tinha começado hoje.. mesmas configurações que vc de telefone e OS. atualizei o Spotify e voltou ao normal. 

Hey @fabifly,


Thanks for getting back to us and apologies for the delayed reply.

Lyrics may not be available on all songs. New lyrics are added every day, so you may find it added in the future.


Hope you'll find this useful. Take care 🙂

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Tengo un celular ios y no puedo ver ninguna letra de ninguna cancion , solo me sale la informacion de los artistas y sus albumes recomendados , pero en ninguna parte me salen las letras, y esto me pasa con cualquier cancion

When I listen to music on the mobile spotify app, I like to have the lyrics up when I scroll down. Most songs have this, but i've noticed previously-available lyrics forn some songs have been replaced with the 'About The Artist' box or the upcoming 'Live Events' box to find & purchase tickets, or merchandise for sale. This means i'm unable to read the lyrics like I would like to.


So maybe the suggestion is to have it so if I swipe to the side, I can go back and forth between the 'About The Artist/Live Events" box and also a box for the lyrics—somewhat like swiping left & right on an instagram post with multiple images/videos or a Tinder profile swipe? This makes it so there's less clutter and everything is accessible simply by swiping.

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