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unwanted music

Solved!

unwanted music

I'm new in the community (french) because mo pb with Spotify premium since 2009!

But, since september on my Iphone and my Mac book there's an intermittent bug:

When i listen to my music

-sometimes an unwanted song (not one from my playlists) begin to play and i can't get rid of it, it always come back. Always the same unbearable "yoga music"!

-sometimes i have the message "do you want to continue on webplayer": i dont use webplayer.

-Sometimes my music skips every 30" to the next in the playlist.

Reply

Accepted Solutions
Marked as solution

Hey @lilas31500

 

I suggest you go to your Spotify Account page and click on 'Sign out everywhere', and then reset/change your password. Make sure your password for Spotify is unique!

 

This revokes access for any unauthorized person/device that may cause your issues.

 

Try this and let me know if you're still having issues 🙂

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @lilas31500

 

I suggest you go to your Spotify Account page and click on 'Sign out everywhere', and then reset/change your password. Make sure your password for Spotify is unique!

 

This revokes access for any unauthorized person/device that may cause your issues.

 

Try this and let me know if you're still having issues 🙂

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

It was completely successful, my problem is solved. Sorry for the delay to answer, i broke my foot in a motorbike accident! Thank you very much

@lilas31500

Oh damn, I wish you a speedy recovery!

Glad your Spotify problem got solved, too. 🙂

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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