10 hours limit?

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10 hours limit?

Music Fan

Hello,

 

I enjoy listening to my spotify playlists but I got a problem...

Since a month ago I'm unable to use spotify because it says i've listened to 10 hours of music in a month.

On the internet i read that this is a restriction for members using spotify longer than 6 months...

I've listened to spotify only for 4 months now.. ;o

How can I solve this?

7 ACCEPTED SOLUTIONS

Accepted Solutions

Re: 10 hours limit?

Local Talent

Great so now I get 2.5 hours of listening per week at best and it's full of annoying ads. And you call that Spotify Free? It should be called Spotify Super-limited-annoying-as-hell-useless-crap-version.

 

I will however start paying again as soon as hell freezes over or you fix all the bugs and ruined features. Whichever comes first. (Newsflash: Winter is coming - in hell).

 

What's a Spotify Rock Star, and how do I become one?

Re: 10 hours limit?

Community Legend

There is but I suggested trying it because I've seen a few issues with the desktop client and free accounts in the last couple of days. Restarting the desktop client seems to work eventually too.

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

RE: 10 hours limit?

Edited
Concert Regular

My problem has resovled itself :)

Re: 10 hours limit?

Community Manager

Ah, those 2.5 hours aren't cumulative. You will just get the 2.5 each week no matter how much you listened the week before. 

Re: 10 hours limit?

Community Legend

The desktop client seems to get confused sometimes. Try logging out and closing spotify then restart it. If it still shows 0 minutes, try playing something anyway.

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

Re: 10 hours limit?

Music Lover

Hi

 

Was wondering if someone could help, Spotify informed me in October I have used my 10 hours, I understand the hours are divided in to weeks, but it has been nearly 2 weeks now, how can you find out when the hours reset ? 

 

Thanks so much 

 

 

Re: 10 hours limit?

Concert Regular

Keep saying this... Are they removing my comments ? Probably... Forget spotify, use groove shark, it's free, no limitations (yet) and so much more music you cant find on spotify

204 Replies

Re: 10 hours limit?

Edited
Spotify Legend

Hey there!

I've just taken a look at your account - It was created on 2011-10-27, so you've had it a little longer than 6 months now. So this 10 hour playback would have started to appear for you now. You can find out more about this right here.

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Airhorn Enthusiast

Re: 10 hours limit?

Music Fan

my 10 hours are over. so do i have to wait a month now? and can i listen to music for a month than?

Re: 10 hours limit?

Spotify Legend
Hey!

The 10 hours are allocated as 2.5 hour chunks per week. So, next week you should have a little more music time.
-----
Airhorn Enthusiast

Re: 10 hours limit?

Edited
Music Lover

I used to have an invite which should give me unlimited access to spotify (with ads though). But I discovered my invite key has been removed or something because now I got only 10 hours a month as everyone else I guess :). What should I do?

Re: 10 hours limit?

Edited
Community Manager

Hi muscut - While we used to be an invite-only service, invitations are no longer required to create an account. 

 

Please note that users that joined Spotify via one of these invites are not now exempt from the time limits on free accounts.

 

Since you've had your account for more than 6 months these limits will apply unless you upgrade to Unlimited/ Premium. You can find more info on this right here.

 

Re: 10 hours limit?

Music Fan

Hey, I really love spotify and used it for over an year ;-) but i really want to know why it is a 10 hour limit? 

Re: 10 hours limit?

Music Fan

So they make people buy Spotify unlimited or Spotify premium. :smileytongue:

Re: 10 hours limit?

Edited
Music Lover

Uninstall worked out great for me.

Re: 10 hours limit?

Gig Goer

I havent had my account 6 months I dont think and I am getting the 10 hour music list coming up.

 

Loved my spotify as I use it at work but I wont be paying for it so back to 6 music in an afternoon :( 

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