Error 112

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Error 112

Music Fan
‎2012-03-14 08:30 AM

I installed Spotify but cannot connect. The signin process hangs and I get "error 112" after a while and mentioning a firewall issue.

 

What ports should be open for Spotify to connect? 

3 ACCEPTED SOLUTIONS

Accepted Solutions

Re: Error 112

pjd
Gig Goer
‎2012-06-06 09:23 PM

ok, i think I've sorted it.        UNINSTALL SPOTIFY, RESTART PC, REINSTALL SPOTIFY, LOG IN.........EVERTHINGS OK.

 

 

Re: Error 112

Festival Fanatic
‎2012-06-18 03:10 PM

Yes but that's already checked actually.

As I said a few messages before: it's officially blocked by my IT.

Not that my IT doesn't want us to be able to listen to music but they just block those ports because they've judged it was necesary to.

Re: Error 112

Music Lover
‎2012-10-15 11:11 AM

I've been following this thread since the beginning because I was experiencing the same problem at work. I first got code 112 and after trying out diffrent solutions I got code 117. For me spotify works perfectly at home. I am sure the problem for me is that the IT of my company blocked the server, because non of my colleagues is able to log in to spotify at work. For everyone in this thread that who appears to have the same problem, I suggest advising the IT of your company, and if that is cerainly not the problem you might consider starting a new thread cause for my case I'm not going to find any answers in this one.

(Netherlands)

80 Replies

Re: Error 112

Music Lover
‎2012-03-14 08:38 AM

having the same problem....

Re: Error 112

Moderator
‎2012-03-14 08:49 AM
Hey guys, error 112 is one of our connection problems. So it's worth checking your firewall/antivirus software and so on.

Since you asked for the ports, here's the info:
4070
78.31.8.0/21
193.182.8.0/21

The following ports will provide a more restricted flow:

78.31.8.0/24
78.31.12.0/24
193.182.8.0/24

At least, I think that's right. Let me know how you get on with those.
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Re: Error 112

Festival Fanatic
‎2012-03-28 10:01 AM

Great... but how to convince my IT to open these ports? We're not in a dictatorial company so they don't mind we're listening to music here but I guess they did it for safety purpose or whatever else quirky stuffs.

 

I'm living in Germany and I also know the official authority regulating the royalties are very feared (it's called GEMA), I think you should really mention on your German website that spotify is legal and approved by GEMA authorities.

 

Cheers!

Re: Error 112

Music Fan
‎2012-05-11 09:17 PM

Hey so I discovered my solution to this issue almost by accident! I had basicly given up on spotify after this (thread) message initaly poped up, its been a few weeks since I last used the desktop software after uninstalling due to the proxy 112 error. I tried everything in this post as well as many others and did a clean instal multiple times with no different results, just sadness. But then one day after giving up on it, I stumbled onto a spotify playlist embeded into a website, you know the ones that ask you if you have spotify if you click them (At this point i had the app uninstalled for a few weeks). Just for the hell of it i clicked it and it launched an in browser spotify instaltion routine which when completed opened and actualy launched the app with my profile signed in. No more error! I was pretty suprised and its been a few days now with no issues! I hope this could help the hopeless like mysef!

 

PS:  A strange thing to note is using this instalation method it made me go through the EULA popup again, dunno why.

Re: Error 112

Gig Goer
‎2012-06-03 04:31 AM

I'm having firewall issues and this is getting aggrivating.....

Re: Error 112

pjd
Gig Goer
‎2012-06-06 09:04 PM

keep getting error 112, connection lost. i have turned off the windows firewall and my virgin media firewall and still it's the same.

 

Any ideas please as its been a few weeks, i'm paying a subscription and not getting the service.

Re: Error 112

pjd
Gig Goer
‎2012-06-06 09:23 PM

ok, i think I've sorted it.        UNINSTALL SPOTIFY, RESTART PC, REINSTALL SPOTIFY, LOG IN.........EVERTHINGS OK.

 

 

Re: Error 112

pjd
Gig Goer
‎2012-06-06 09:43 PM
FOR A WHILE...................................JUST CRASHED AGAIN!!!!!!

Re: Error 112

Festival Fanatic
‎2012-06-18 12:55 PM

Any link to one of that embedded playlist would be very much appreciated! :)

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