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I can't log in

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I can't log in

Casual Listener
‎2013-10-26 07:59 PM

Hey,

I've downloaded Spotify lately and when the window with logging in appears i can't write anything as nick or password, there no posibility to write anything because when you type a letter you can only hear that error sound. I tried to uninstall and install again few times and I also restarted my computer but none of this works. I don't know why it is like that. Please tell me what to do :/

3 Replies

Re: I can't log in

Community Legend
‎2013-10-27 12:26 PM

Hey  @dzikiepomidory :)

 

What operating system are you using? Also, would it possible to grab a screenshot of the login window? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: I can't log in

Edited
Casual Listener
‎2013-10-27 02:59 PM

I use Windows xp. The only things i can click are: "Forgot your password?", "Sign up", "Remember me" and "Log In". 

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Re: I can't log in

Community Legend
‎2013-10-27 06:49 PM

Is your Windows XP fully up to date with SP3 and all other updates? 

If you select the window, does pressing tab and then typing go to the first box? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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