I was just listening to my regular playlist and then I tried to discontect Facebook. Suddenly, Spotify changed into Offline-mode. Do I need to change back or something? Why does it say "Offline" when I have full internet connection???? I've tried to shut it down and open again but it doesn't work. HELP PLEASE, I'M DYING HERE.
Solved! Go to Solution.
Im still having the same problem please i've logged out and logged back in as my facebook account and it's still not working i need help
I'm having the same problem too. It won't let me play any songs. I'm not on premium but it said about that you can import files on the computer...no I want to play the songs right now!
I had the same problem and found a solution on some other site. It suggested to check the firewall settings making sure there is a tick next to the "spotify" line. Opening the firewall setting I saw two lines with "spotify", one of them checked, the other indeed was not. After I ticked the second one Spotify found the connection and is now working alright.
Get into the mobile Spotify SETTINGS . Go to PLAYBACK. From there look at the OFFLINE tab. I could be off--just tap it to go online. Keep in mind when you go online, you will use up alot of data. My advice to you is, get on a WIFI connection, then download the music you want; then listen to them in offline mode. I never even come close to my data limit because I am playing Spotify in offline mode.
From a computer, just check to make sure you are connected to the internet before launching Spotify.
On the Spotify App for computers, go to FILE in the upper left hand corner. Scroll down to OFFLINE MODE and uncheck it. Your FRIEND FEED should reappear. If it does not, then change your screen resolution in the display settings on your computer. My desktop has the same issue of not seeing the FRIEND FEED in the recommended resolution mode. I made everything a little smaller (1280 X 1024) and I now can see my FRIEND FEED and make sure FRIEND FEED is enabled in the VIEW section up at the top near FILE. Make sure you are not in a PRIVATE session either. You will not be able to see your FRIEND FEED. Keep it PUBLIC. Hope I helped you solve your issue. Good luck.
Are you accessing Spotify from a smartphone or a computer? Are the system updates enabled on whichever device you are on? That device submits an error report out to fix the issue you are experiencing.
Hit the gear icon in the settings. Go to PLAYBACK. In the playback section you should see Equaliser(Equalizer was misspelled by the makers of Spotify) and OFFLINE. Tap the button next to OFFLINE and Spotify should now be online; but here's the thing. You will use up a ton of data when listening to your music unless you are connected to a wireless router. Just disable the celluar data and enable the WIFI on your mobile device. While you are connected to the wireless network, hit the download button of the tracks you wish to listen to. This will download the music you've selected to your mobile device when you are in a situation and cannot be online. You are now ready for OFFLINE MODE--- just be sure you disable the OFFLINE button so you will not use up a ton of celluar data. Hope i solved your issue. Good luck!
The "equaliser" (equalizer) may not be compatible with your phone. It may be only compatible with iPhones and Androids. I have an iPhone 5S and I have the equalizer settings; but hey, that's great--I am glad you got your Spotify running again. Happy listening!
I am accessing Spotify from an Android phone. App updates are set to "Automatic" in the Play store settings for all apps. However, I did have a pending update of the OS. I have installed now and will monitor the Spotify app behavior.
It sounds like you have a duplicate account. The Premium and the Free version. If it's affordable to to keep paying $9.99/mo, then keep the Premium version and just log- in with that username and password. Use the email address you used to register with Spotify. You will the love the benefits of it better than the FREE version. Unlimited skips, better sound quality. There will be an equalizer in the mobile App. Just go to www.spotify.com . If you forgot your password, just click on FORGOT PASSWORD and follow the prompts.
If you still have trouble contacting Spotify because you don't want the PREMIUM version, just contact your bank to stop the payment. That'll straighten out Spotify. You have the right to protect your money. I hope you get these accounts strraightened out. Good luck!
You have the right to protect your money. Just contact your bank to stop payment to Sptoify.
You have to log again because Facebook automatically closes the account on every device and app. So just log again. Maybe somebody also changed the settings and activated offline mode.