Says I cant download on an administrator account

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Says I cant download on an administrator account

Music Fan
‎2012-03-27 08:05 PM

When I try to download spotify I click on "download for windows" and after the file has loaded I press "run".

But after that I just get a window that says "Please install Spotify using a normal account instead of an administrator account.".

I have had spotify on the exact same computer/account before and don't know why I doesnt work now.

Please help? 

3 ACCEPTED SOLUTIONS

Accepted Solutions

Re: Says I cant download on an administrator account

Music Lover
‎2012-04-02 06:25 PM

I have just managed to get around this annoying error! Logout on the website then try the installer again, seems to go through fine, hope it works for you too!

Re: Says I cant download on an administrator account

Internet Hit
‎2012-04-02 06:49 PM

Hey Guys! 

 

When on a non-administrator account, attempt to download the client in an alternate browser such as Google Chrome. 

 

Let me know if this solves you issue! -Grayson

-----------------------------------------------------------
Remember here in the community we can't assist with most account-related issues. Submit a support form and awesome support agents will assist ASAP: http://spoti.fi/pjlOST

Re: Says I cant download on an administrator account

Music Lover
‎2012-04-22 06:09 PM

I solved the problem by selecting the file and change compatability to WXP SP2, worked for me. 

29 Replies

Re: Says I cant download on an administrator account

Concert VIP
‎2012-03-31 12:34 AM

Ditto.  I am getting TRULY PISSED with this system....as this re-install was because I had problems from the PREVIOUS one not playing.  AND NO ONE ON HERE HAS AN ANSWER!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

Re: Says I cant download on an administrator account

Agent
‎2012-03-31 05:29 PM

If the account you're using has admisitrator access, then you could try running the installer with administrative rights by right clicking and hitting "Run as Administrator".

--
First was the record, then the cassette, the CD, then came along Spotify... that really did change everything!

Re: Says I cant download on an administrator account

Music Fan
‎2012-03-31 10:42 PM

Same here .. can't install using an administrator account - what's up with that?

Re: Says I cant download on an administrator account

Music Lover
‎2012-04-02 06:25 PM

I have just managed to get around this annoying error! Logout on the website then try the installer again, seems to go through fine, hope it works for you too!

Re: Says I cant download on an administrator account

Internet Hit
‎2012-04-02 06:49 PM

Hey Guys! 

 

When on a non-administrator account, attempt to download the client in an alternate browser such as Google Chrome. 

 

Let me know if this solves you issue! -Grayson

-----------------------------------------------------------
Remember here in the community we can't assist with most account-related issues. Submit a support form and awesome support agents will assist ASAP: http://spoti.fi/pjlOST

Re: Says I cant download on an administrator account

Music Fan
‎2012-04-18 08:35 PM

I had this problem when downloading via firefox, tried it via Explorer and it worked fine.

Re: Says I cant download on an administrator account

Music Lover
‎2012-04-22 06:09 PM

I solved the problem by selecting the file and change compatability to WXP SP2, worked for me. 

Re: Says I cant download on an administrator account

Music Fan
‎2012-05-03 04:38 PM

Ludvigcarlqvist wrote:

I solved the problem by selecting the file and change compatability to WXP SP2, worked for me. 



Thanks!!! That worked for me! :smileyhappy:

Re: Says I cant download on an administrator account

Music Fan
‎2012-07-05 05:17 PM

Worked for me too! Thanks very much, I changed mine, under properties- compatability to the Windows XP Service Pack 3 on my windows 7 PC and its now working perfectly

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