Says I cant download on an administrator account

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Says I cant download on an administrator account

Music Fan

When I try to download spotify I click on "download for windows" and after the file has loaded I press "run".

But after that I just get a window that says "Please install Spotify using a normal account instead of an administrator account.".

I have had spotify on the exact same computer/account before and don't know why I doesnt work now.

Please help? 

3 ACCEPTED SOLUTIONS

Accepted Solutions

Re: Says I cant download on an administrator account

Music Lover

I have just managed to get around this annoying error! Logout on the website then try the installer again, seems to go through fine, hope it works for you too!

Re: Says I cant download on an administrator account

Internet Hit

Hey Guys! 

 

When on a non-administrator account, attempt to download the client in an alternate browser such as Google Chrome. 

 

Let me know if this solves you issue! -Grayson

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Remember here in the community we can't assist with most account-related issues. Submit a support form and awesome support agents will assist ASAP: http://spoti.fi/pjlOST

Re: Says I cant download on an administrator account

Music Lover

I solved the problem by selecting the file and change compatability to WXP SP2, worked for me. 

29 Replies

Re: Says I cant download on an administrator account

Concert VIP

Ditto.  I am getting TRULY PISSED with this system....as this re-install was because I had problems from the PREVIOUS one not playing.  AND NO ONE ON HERE HAS AN ANSWER!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

Re: Says I cant download on an administrator account

Agent

If the account you're using has admisitrator access, then you could try running the installer with administrative rights by right clicking and hitting "Run as Administrator".

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First was the record, then the cassette, the CD, then came along Spotify... that really did change everything!

Re: Says I cant download on an administrator account

Music Fan

Same here .. can't install using an administrator account - what's up with that?

Re: Says I cant download on an administrator account

Music Lover

I have just managed to get around this annoying error! Logout on the website then try the installer again, seems to go through fine, hope it works for you too!

Re: Says I cant download on an administrator account

Internet Hit

Hey Guys! 

 

When on a non-administrator account, attempt to download the client in an alternate browser such as Google Chrome. 

 

Let me know if this solves you issue! -Grayson

-----------------------------------------------------------
Remember here in the community we can't assist with most account-related issues. Submit a support form and awesome support agents will assist ASAP: http://spoti.fi/pjlOST

Re: Says I cant download on an administrator account

Music Fan

I had this problem when downloading via firefox, tried it via Explorer and it worked fine.

Re: Says I cant download on an administrator account

Music Lover

I solved the problem by selecting the file and change compatability to WXP SP2, worked for me. 

Re: Says I cant download on an administrator account

Music Fan

Ludvigcarlqvist wrote:

I solved the problem by selecting the file and change compatability to WXP SP2, worked for me. 



Thanks!!! That worked for me! :smileyhappy:

Re: Says I cant download on an administrator account

Music Fan

Worked for me too! Thanks very much, I changed mine, under properties- compatability to the Windows XP Service Pack 3 on my windows 7 PC and its now working perfectly

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