Search Not Working?

Reply

Search Not Working?

Gig Goer
‎2012-09-28 03:45 PM

Hi There - I'm a user from the US and I was JUST searching for "Miyazaki" and "Princess Mononoke" and "Hisaishi" and received results about 20 minutes ago, but now when I search for either of those terms it tells me "Your search did not match anything in our catalogue..."

 

This is very frustrating because I know for a fact that there should be results for those searches - I was JUST listening to some songs from the Princess Mononoke (film), on a compilation of music for Miyazaki films composed by Joe Hisaishi not 20 minutes ago and now it seems as though they have all disappeared!

 

Please help - I have quit and re-started twice now... Thanks - Lisa

19 Replies

Re: Search Not Working?

Music Lover
‎2012-09-28 03:51 PM

I'm having the same issue -- also a US user.

 

Search is not working, social is not working, and nothing appears in the "What's New" section, yet I obviously have an internet connection.

 

Hopefully they will acknowledge and fix this issue soon!

Re: Search Not Working?

Music Fan
‎2012-09-28 03:54 PM

Same here. Also radio does not appear to work

Re: Search Not Working?

Music Fan
‎2012-09-28 03:59 PM

I've had Spotify on my desktop for all of 24 hours. Loved listening at work yesterday. Thought it was great. Start it up today, and the search doesn't work. Seems like this is a pretty common problem. If you hear of any fixes, let me know. Otherwise, I'm grudgingly going back to Pandora. As bad as it is, at least it works.

Re: Search Not Working?

Music Lover
‎2012-09-28 04:00 PM

Surprisingly, this is the first time in 3 months that I've had any issues with it whatsoever.

 

The mobile app appears to be having issues as well, although may be completely unrelated.

Re: Search Not Working?

Music Fan
‎2012-09-28 04:04 PM

I am also haveing the same issue. I am using the Linux Desktop app and it is crashing as well. Can't search threw my iPhone as well.  Must be a server issue. Is there an server status page somewear?

 

Sam L.

Re: Search Not Working?

Music Lover
‎2012-09-28 04:04 PM

I keep getting the "Search failed. Please try again." error.  I can't search anything that isn't my local library.  If I go to my facebook messages, I can play individual songs that I sent my friends, but I can't pull up an album or anything really from search.  Tried a clean install, but no good.  Did spotify finally break?  I guess it's back to youtube...

Re: Search Not Working?

Music Fan
‎2012-09-28 04:04 PM

Same issue.  Why do Spotify's servers suck???? I'll go to Songza for now. 

Re: Search Not Working?

Concert Regular
‎2012-09-28 04:12 PM

Same issue here.  Browsing Failed try again later.  If I wait long enough, the what's new section will populate.  Accessing search results is shoddy at best now.  Can't speak to issues on the mobile platform.

Re: Search Not Working?

Gig Goer
‎2012-09-28 04:12 PM

Actually I've had premium for about 6 months now and have been using Spotify since it became available in the US and aside from a few minor blips here and there, it has actually been really reliable. I just used spotify mobile to provide the soundtrack for a three day road trip and despite driving halfway across the country it didn't go out once!

 

I wouldn't jump ship over something like this - I just wanted to bring it to spotify's attention somehow and see if anyone else had noticed - and if they could get on top of fixing it! :)

SUGGESTED POSTS