Search bar doesn't work

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Search bar doesn't work

Music Lover
‎2014-01-19 03:18 PM

Hi, as I said in the subject my search bar doesn't work, when i type something the menu with suggestions doesn't appear and if I press enter spotify doesn't search. Does anybody know a solution? Thanks

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Accepted Solutions

Re: Search bar doesn't work

Music Lover
‎2014-03-26 05:00 PM

I had the same problem. I just had to exit and re-open and then it worked.

Re: Search bar doesn't work

Community Legend
‎2014-04-12 02:24 PM

Can you try logging out of spotify then logging back in.

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

17 Replies

Re: Search bar doesn't work

Community Legend
‎2014-01-19 03:31 PM

Does a clean reinstallation of the client make any difference? Also what country are you in?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Search bar doesn't work

Edited
Music Lover
‎2014-01-19 04:05 PM

Thank you very much i solved with the reinstallation, anyway i'm italian

Re: Search bar doesn't work

Music Lover
‎2014-03-23 01:16 AM

No, I just did a clean install, and now the search box doesn't work.

Re: Search bar doesn't work

Music Lover
‎2014-03-26 05:00 PM

I had the same problem. I just had to exit and re-open and then it worked.

Re: Search bar doesn't work

Music Lover
‎2014-03-27 03:46 AM

Yes, I had the same experience. After an upgrade, start and then exit spotify. This cleared the problem.

Re: Search bar doesn't work

Festival Fanatic
‎2014-03-27 03:52 PM

I have been having the same issue, but in addition to the search bar, the browse page is stuck on the load screen.Been happening for about a week now. Seems like people have been having this issue since February, and there is still no fix yet? I find this very frustrating, considering I pay monthly, and the browse/search feature is the real reason for doing so. 


What gives, Spotify? Almost two months and no solution has been provided other than a 'clean uninstall' which I have tried about 5 times now. Seems rather rediculous to me. I have also tried re-opening the program, as well as using an older version of spotify, nothing works. I am in the USA. These features work fine on my iPhone and on the Web Player. 

Re: Search bar doesn't work

Spotify
‎2014-03-27 05:14 PM

This is unfortunately an issue that we're seeing for a small number of users. We have investigated and attempted to reproduce the issue using the information that you've provided us with. So far, without success.

 

We'd love to fix this issue once and for all but in order to do that, we need your help! Could you guys tell us which version of Spotify you're using and which operating system you're running. The version can be found in the about box which in turn can be found in the menu. Just clicking it should copy it to the clip board. This information is very useful for us in the process of tracking this (and other) issue (s) down!

 

If you remember what steps you took just before you noticed the issue, that information would also be appreciated.

 

Thanks in advance!

 

Re: Search bar doesn't work

Community Legend
‎2014-03-27 05:21 PM
If you are having issues with search on desktop, the team are trying to collect some details:
http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Search-bar-does-not-work-at-all/m-p/72375...

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Search bar doesn't work

Music Lover
‎2014-04-02 07:39 AM

0.9.7.16.g4b197456

MAC

 

thanks

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