Spotify Won't Open

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Spotify Won't Open

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Music Lover
‎2012-12-01 04:50 AM

When I double click on spotify it does not open.  I check the task manager and it shows up there, but nothing else happens. 

 

Things I've tried:

  •  Disabling Firewall and Anitvirus
  • Uninstalling and Reinstalling (complete with combing through the registry)
  • Restarting my computer
  • Closing the program through task manager and opening it again
  • Running it in compatability mode
  • Opening as administrator

And I'm still having the same problem I am running Windows 7 with Service Pack 1.

 

Help?

 

Edit: May it would help if I were more specific.  When I double click on Spoitfy, I see it in the processes section of task manager, but it doesn't show up in my applications section.  I don't know if that changes things.

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Accepted Solutions

Re: Spotify Won't Open

Music Lover
‎2014-09-09 07:43 AM

I HAD the same problem, running Win 7 SP1. When I tried to open Spotify I could see a glympse of the login windows - until it disappeared and the whole program shut down. While struggling with this problem I suddenly remembered that I changed the cache folder for offline playlists. I made an obvious move and deleted the NEW folder and now Spotify runs as smooth as ever.

 

I'm not saying that this will work for everyone but maybe it's worth trying. By default the cache folder can be found at (WIN 7!) C:\Users\Your_username\AppData\Local\Spotify\storage ...IF I remember correctly.

Re: Spotify Won't Open

Edited
Concert Regular
‎2015-07-29 11:26 PM

Dam n... That's frustrating.

 

I really put much effort trying to keep using Spotify as my player. But it keeps disappointing.

 

I tried your way and it didn't work at first.

So I deleted the whole "\AppData\Local\Spotify" folder and then it worked.

 

Hope it helps someone else... Better luck for us in the future.

 

Cheers

J

Re: Spotify Won't Open

Concert Regular
‎2015-08-27 12:09 AM

Nice, I've found a sort of solution (for Windows 7).

 

I think sometimes Spotify update goes wrong and then stops to open.

In 'AppData/Local/Spotify', go to '/Update' and run the installer.

 

It's like give it a push so it can runs again.

Works for me and don't have to delete all the cache content.

64 Replies

Re: Spotify Won't Open

Community Legend
‎2012-12-01 12:11 PM

Hey! Welcome to the community :) 

 

This is very strange, I have never seen this before!

Are you sure its not being opened but minimised to the system tray?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Spotify Won't Open

Music Lover
‎2012-12-01 11:26 PM

I'm sure, there's no spotify icon in my tray.

Re: Spotify Won't Open

Music Lover
‎2013-02-25 04:55 PM

I am having exactly the same problem as have a number of people on this forum.

 

I have another installation of windows and it works fine.

Re: Spotify Won't Open

Music Lover
‎2013-02-25 05:11 PM

I found a solution from another thread; you run windows in safe mode (F8 on startup) uninstall and reinstall, works fine for me afterwards.

Re: Spotify Won't Open

Music Lover
‎2013-04-15 04:45 AM

how do i do that? 

Re: Spotify Won't Open

Music Lover
‎2013-08-30 01:55 PM

This is a joke spotify, i want my £9.99 back,

 

I need to do this windows safe mode reinstall every time i want to use spotify, so i no longer want this terrible service.

 

Where is the contact us page?? Please refer me the contact details so and i can get a refund and i want all my profile details removed!!

Re: Spotify Won't Open

Community Legend
‎2013-09-02 09:32 PM

Hey @ElectrixLadyLan :)

 

Sorry for the delay, 

You can get in touch with the customer services team directly using the online contact form and they will be more than happy to help you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Spotify Won't Open

Concert Regular
‎2014-01-30 03:04 AM

Is there a final solution to the starting problem with Spotify? I am a Windows 8.1 user and once starting Spotify nothing happens. Appplcation apperas in the task list but I am unable to open it/play music. Even after I remove it from the list and try restarting. This is disapointing. Suggestions?

Re: Spotify Won't Open

Community Legend
‎2014-01-30 10:33 AM
Does your computer have any security or other software running (or group policies on company laptops) which might be preventing Spotify from running correctly from the %appdata% folders?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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