Spotify does not work on Windows 8 And they are not going to fix it.

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Re: Spotify does not work on Windows 8 And they are not going to fix it.

Edited
Concert Regular
‎2012-10-25 05:54 PM
 

Re: Spotify does not work on Windows 8 And they are not going to fix it.

Community Manager
Community Manager
‎2012-10-26 10:55 AM

I just upgraded my work machine to Windows 8 Pro. I have no issues running, closing, re-opening Spotify. This just to say that it seems Spotify works fine on Windows 8.

My spotify client did just upgrade to the latest version.

 

So, if you are still having issues on Windows 8 we're going to need some info:

Which Windows 8 version are you on?

What version is your Spotify client?

Provide detailed steps what exactly you do when you get this error. I.e. how long do you have Spotify closed before trying to reopne it again? Etc.

Re: Spotify does not work on Windows 8 And they are not going to fix it.

Music Lover
‎2012-10-26 03:10 PM

I've been running Spotify on Windows 8 x64 for a while without any issues. After it tried to upgrade to the latest version, it's crashing constantly. I can't even reinstall it, during the installation it says the files are in use. Trying to quit Spotify through the Task Manager only says 'Access denied'. 

Re: Spotify does not work on Windows 8 And they are not going to fix it.

Community Legend
‎2012-10-26 03:23 PM
I'd say try rebooting the system and then uninstall & reinstall from a full installer.

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Re: Spotify does not work on Windows 8 And they are not going to fix it.

Music Lover
‎2012-10-26 03:26 PM

Just tried that. It works, but after searching a song (without even playing it), searching for another song keeps spinning the wheel. Closing Spotify doesn't work, the process is still active in Task Manager and cannot be killed without a reboot.

Re: Spotify does not work on Windows 8 And they are not going to fix it.

Community Manager
Community Manager
‎2012-10-26 04:00 PM

PeterVanAkelyen wrote:

Just tried that. It works, but after searching a song (without even playing it), searching for another song keeps spinning the wheel. Closing Spotify doesn't work, the process is still active in Task Manager and cannot be killed without a reboot.


OK. If you'd like me to submit a bug report, please follow the troubleshooting steps and start a new topic which outlines your specifics.

 

Re: Spotify does not work on Windows 8 And they are not going to fix it.

Music Fan
‎2012-10-26 04:51 PM

I've also been using Windows 8 RTM since early August and Spotify has since worked like a charm for me .... till today when the lastest update got pushed out!

 

I can start the client. I can even start playing a song, but it would stop somewhere in the middle and by stop I mean it literally just freezes and I can't restart Spotify for the same reasons given above!

 

As I said above, everything was working perfectly till the update today. Hope you guys fix this immediately!

Re: Spotify does not work on Windows 8 And they are not going to fix it.

Gig Goer
‎2012-10-30 11:37 AM

Its as official as it needs to be.  There is NOTHING in the code that is different from the one that was released on Friday.  This is a copout excuse from people that do not understand how Windows releases works.

Re: Spotify does not work on Windows 8 And they are not going to fix it.

Edited
Bedroom Songwriter
‎2012-10-30 02:38 PM

If you want really detailed steps about Spotify on Windows 8 problem, read this thread

 

http://community.spotify.com/t5/Desktop-Windows/Application-stops-responding-on-Windows-8-RTM/td-p/1...

 

Please read the WHOLE thread. There are a lot of information about he problem there.

 

 

Re: Spotify does not work on Windows 8 And they are not going to fix it.

Edited
jao
Garage Band
‎2012-10-30 08:32 PM

I removed Spotify a couple of times and deleted the spotify folders under app_data/local and app_data/roaming. The last time I reinstalled I still got the error '18 could not start spotify' but I was able to launch it manually from AppData\Roaming\Spotify and it has been running for over 4 hours now without a problem.

 

I also set the compatibility mode of both spotify.exe and spotifylauncher.exe to Windows 7 and I checked the Run this program as an administrator box for both files. (I did this before but then it didn't help)

 

 

So I hope it won't break, but for now this problem seems solved. I hope this helps anyone else having the same problem (spotify hangs after a couple of seconds)

 

I can even close Spotify and restart it without telling me that it 'is already running, please close Spotify first'. BTW, the version i'm running now is 0.8.5.1333.g822e0de8

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