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Spotify is not loading, somebody help!!

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Spotify is not loading, somebody help!!

This thing started about a week ago, I just clicked on the icon and it would'n load... I haven't done anything unusual, and I've tried to reinstall the app, but nothing helped, I don't know what to do! This is what I get when I try to open the app (don't worry about the language, it's in Russian):

Снимок экрана 2016-03-01 в 22.31.37.png

The only respond I get from the app is when I press the "play" button, it starts playing some random music... I don't know what's wrong with it, does someone have the same problem? Does anyone know how to fix this? Please, Help!!!

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Hi @setufa,

 

The problem may be with the translation files.

 

Go to /Applications/Spotify.app/Contents/Resources/locales

 

and delete all language files except English.

 

Let me know if it works!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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4 Replies
Marked as solution

Hi @setufa,

 

The problem may be with the translation files.

 

Go to /Applications/Spotify.app/Contents/Resources/locales

 

and delete all language files except English.

 

Let me know if it works!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Wow, did work, thank you so much! You've literally just saved my life ahaha

That's great news, you're welcome 🙂
BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

it didnt work

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