Spotify not working

Reply

Spotify not working

Edited
Music Lover
‎2013-05-05 11:03 AM

Good Morning, I have an unlimited account but I cant use it from today.

 

I tryed to uninstall and reinstall but nothing happens.

 

What I expected to happen

"News are unavailable"

"Search not working"

"When I select an album, for example Now What from Deep Purple nothing loads"

"If I select play on the album instead of click on the cover, the first song starts, then nothing. I cannot see the songs of the album, I cannot switch to other songs in the album" 

 

What actually happened

Nothing works

Also after time, when I wait an album to load, Spotify crashes........ 

 

My Operating System

Windows 7 Professional SP1

 

Is your Operating System 32 or 64 bit?

64 bit

 

Do you have a Service Pack installed?

Service Pack 1

 

My Spotify version

0.9.0.133

 

My internet provider and country

Tiscali, Italy

 

Did you do a clean install of your current Windows version or did you upgrade from a previous version?

At first I upgraded when asked to do.

Then I uninstall Spotify, download from the site and reinstall

 

My username

1167416705

 

Do you have any screenshots you can attach to more clearly explain your issue?

When I click on an album:

 

12 Replies

Re: Spotify not working

Concert Regular
‎2013-05-05 11:05 AM

You are not the only one. I have the exact same problem. The app doesn't work on either my Mac or my iPhone

Re: Spotify not working

Roadie
‎2013-05-05 11:09 AM

not working neithere here, Rome, Italy, tiscali adsl, on logitech squeezebox system.

 

it says spotify transient error

Re: Spotify not working

Music Fan
‎2013-05-05 11:12 AM

Premium account. Spotify isn't working for me too, Belgium here!

Re: Spotify not working

Music Fan
‎2013-05-05 11:16 AM

Same problem here, doesnt load the artists' profiles and gets stuck. UK, Virgin media

Re: Spotify not working

Gig Goer
‎2013-05-05 11:17 AM

And also the same problem her I am located in Denmark

Re: Spotify not working

Gig Goer
‎2013-05-05 11:18 AM

It's not working for me either - in Cornwall. I uninstalled and reinstalled and I can get my own favourites still. But every artist I put into the database comes up with nothing - the page just hangs there

Re: Spotify not working

Edited
Music Lover
‎2013-05-05 11:27 AM

Crashing in Leicester on a premium account.

Re: Spotify not working

Music Fan
‎2013-05-05 11:27 AM

Hi,

 

same problem here in France.

Homepage not working and search result are not showing up most of the time.

Sometimes it works but Spotify client crashes few seconds after a song starts.

Re: Spotify not working

Music Lover
‎2013-05-05 11:36 AM

Now everything is ok

 

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