Track keep stopping and starting or jumping!!!

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Track keep stopping and starting or jumping!!!

Concert Regular
‎2012-05-12 08:22 PM

THERE IS A PROBLEM!!!!   WILL SOMEONE AT SPOTIFY SORT IT OUT!!!

 

Tracks keep stopping and starting or will not play all the way through, all this started after new T&C's were introduced.

 

I have reinstalled flash and spotify still no success!!!

 

Spotify works fine on android, also it is not an ISP or computer problem as I have 100mb connection.

 

WHY PAY FOR SOMETHING THAT IS BROKEN!!!

18 Replies

Re: Track keep stopping and starting or jumping!!!

Community Legend
‎2012-05-12 08:34 PM

Try to disable hardware acceleration in Preferences from Edit.

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Re: Track keep stopping and starting or jumping!!!

Music Fan
‎2012-05-12 08:59 PM

Mine also does that. Even if it's on play, it suddenly just stops, and sometimes it doesn't start again before after a few minutes. It's really annoying. I don't either pay for problems, hope there's something I can do...  

Re: Track keep stopping and starting or jumping!!!

Roadie
‎2012-05-20 05:15 PM

I'm getting the same issue.  I've turned off hardware acceeleration but it seems to be happening on every song now.  It'll play for a few secondes, then stop for a second, and then continue to play through the rest of the song.  It's most annoying.  Only happens on the PC, it's fine on my squeezebox and phone and TV.

Re: Track keep stopping and starting or jumping!!!

Concert VIP
‎2012-05-20 05:40 PM

Yup, I'm now having the same issues.  

 

I don't understand what spotify are doing to their system - a couple of weeks ago they completely broke it, now this.

 

It's getting to the point that subscribing just isn't worth it.

Re: Track keep stopping and starting or jumping!!!

Festival Fanatic
‎2012-05-20 06:40 PM

I don't have jumping but tracks are stopping almost all the time.  From another thread this appears to be a problem with Virgin Media who appear to be throttling Spotify (it uses P2P) but a fix is due tomorrow (21st May) but it is beyond annoying!

Re: Track keep stopping and starting or jumping!!!

Music Fan
‎2012-05-25 12:18 PM

I also have this problem and will be cancelling if its not sorted as its actually very stressful listening to it. I hope there is a solution as otherwise this is an excellent program. It happens on my phone

Re: Track keep stopping and starting or jumping!!!

Singer
‎2012-05-31 10:01 PM

This seems to me to be a "feature" of the Spotify service as it's been an ongoing issue for several years now, and has never acknowledged as a BUG. It's also the one subject I've raised with their tech support and had no reply back - so they're probably sick of hearing about it knowing there's nothing they can say to help.

 

My experience is it "flares-up" as a problem now and then (particularly bad for me tonight). Plenty of bandwidth here, checked with ISP (who understand Spotify) and they have told me that there's no shaping on traffic between me and the Spotify servers.

 

Browsing the Spotify apps and other services (music searches etc.) are all affected by huge delays at the same time - so it would be a fair guess at this being a lack of capacity on the server side.

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Re: Track keep stopping and starting or jumping!!!

Music Lover
‎2013-07-03 09:00 PM

stop start stop start stop start stop startstop startstop startstop startstop startstop start

 

anyone know how to fix this.

 

have uninstalled, reinstalled. what a waste of time. £9.99! rip off

Re: Track keep stopping and starting or jumping!!!

Community Legend
‎2013-07-03 09:13 PM

Do you get the same experience on the web player https://play.spotify.com/ ?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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